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Customer Service Sales

Location:
delhi, India
Posted:
August 28, 2012

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Resume:

RESUME

PRIYANKA MINZ

HOUSE NO ***, *rd FLOOR

SARIA JULLENA, OPP – ESCORT HOSPITAL

NEW DELHI – 110025

k4vkzf@r.postjobfree.com

PH. NO. 981*******

OBJECTIVE:

To continue to learn and develop my skills within an organization that provides challenges at international levels and opportunities to progress through the recognition of hard work.

To work in an innovative team environment and make positive contribution to company goals and objectives.

EDUCATION:

Graduation Completed 2008

Completed 10+2 of the CBSE in 2005 from Mordern Public School, Moradabad.

Completed 10th of the CBSE in 2003 from St. Marys School, Moradabad.

WORK EXPERIENCE:

Bizight Solutions ( New Delhi )

Sr Inside Sales Specialist

Generating IT leads

Maintaining data base / reports

Worked on different project for IBM

Pitney Bowes India Pvt Ltd.(New Delhi)

Sr Customer Care Executive / Sr Inside Sales Executive for 3 year

Handling the team of 10-20 people.

Confer with customer by telephone in order to provide information about products and services,to take orders or to obtain details of complaints.

Check and ensure that appropriate changes were made to resolve customers’ problems.

Refer unresolved customer grievances to designated departments for further investigation.

Explain and assign routine work task to the CSE.

Keep record of the calls and the status of complaints.

Keep track on the team performance and matain the reports of CSE.

Preparing bills nationally.

Share all the information with top officals that impact the work.

Create a positive Customer Service Sprit.

Generating revenue for the company.

Making Outbound Calls.

Providing Training to new joiners.

PERSONAL DETAILS:

Date of Birth : 10th December 1985.

Father’s name : Late, Mr Joachim Minz

Permanent Address : House No 45,New Friends Colony

Chander Nagar,Moradabad

(U.P) – 244001.

Religion : Roman Catholic.

Gender : Female.

Hobbies : To make new friends

DECALARATION:

I Priyanka Minz declare that all information given above is true to my knowledge.

DATE: (PRIYANKA MINZ)



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