Resume

Sign in

KARENS FILE

Location:
KANSAS CITY , MO, 64131
Posted:
November 11, 2009

Contact this candidate

Resume:

KAREN M. GILES

***** *********** ****, ****** ****,MO 64114,HM 816-***-**** k4j5wm@r.postjobfree.com

EXPERIENCE BANQUET/RESTAURANT MANAGEMENT

SEVEN TO TEN YEARS EXPERIENCE FULLY MEETING THE NEEDS OF CUSTOMER IN MULTIPLE DINING ESTABLISHMENTS.

THREE YEAR’S EXPERIENCE MANAGING BOTH A PRIVET CLUB WITH 125 MEMBERS AND A RESTAURANT WITH SEATING FOR OVER 300 PATRONS.

NOTED BY MANAGEMENT AND STAFF ALIKE FOR PROVIDING OUTSTANDING LEADERSHIP IN MANAGING THE FRONT END OF RESAURANTS.

SUPPORT THE BACKEND IN EXPEDITING ORDERS TO MEET CUSTOMER’S DEMANDS FOR RAPID SERVICE.

HIRED,TRAINED,MENTORED,APPRAISED AND OCCASIONALLY RELEASED EMPLOYEES FOR NOT FULFILLING PERFLRMANCE STANDARD.

MAINTAINED VERY LOW TURNOVER OF FULL-TIME STAFF BY SERVING AS A ROLE MODEL OF EXEMPLARY PERFORMANCE.

DEDICATED HARD-WORKER WHO IS USED TO LONG HOURD TO ENSURE THE RESTAURANT MEETS PROFITABILITY OBJECTIVES.

CUSTOMER SERVICE

OUTSTANDING SUCCESS IN MEETING THE NEEDS OF PATRONS FROM VERY SMALL GROUPS TOGATHERINGS IN THE HUNDREDS.

SERVED AS PRIVET CLUB MANAGE AT THE KANSAS CITY CLUB, SUCCESSFULLY MEETING THE NEEDS OF DISTINGUISHED BUSINESS LEADERS IN THE 711 CLUB.

A REAL PEOPLE-PERSON” WHO RELATES EASILY TO PEOPLE FROM ALL WALKS OF LIFE,EVEN THOSE WITH DIFFICULT PERSONALITIES.

OUTSTANDING ABILITY TO HELP SOLVE COMMUNICATION PROBLEMS RELATING TO BOTH MEETING CUSTOMER NEEDS AND HELPING UNDERSTAND THE NEEDS OF WAIT STAFF.

EMPLOY AN UNDERSTANDING,SOOTHING SPPROACH IN MEETING THE REISTANCE OF UNHAPPY PATRONS,EARNING THEIR RESPCT AND REPEAT BUSINESS.

EMLOYMENT

HISTORY

08/2005-07/2008 AMERICAN FOOD&VENDING KANSAS CITY,MO

BANQUET SERVER

04/2004-12/2005 MISSION HILLS COUNTRY CLUB MISSION HILLS,KS

08/2002-03/2004 THE GRAND COURT KANSASCITY ,MO

DINNING ROOM MANAGER

04/2000-06/2002 THE HOLIDAY INN KANSAS CITY,MO

1999-4-2002 BANQUET/RESTAURANT MANAGER RAMADA INN KANSAS CITY,MO

EDUCATION

PENN VALLEY COMMUNITY COLLEGE

ASSOCIATE OF ARTS EQUIVALENT KANSAS CITY,MO



Contact this candidate