Manager Assistant
Resume:
Kara Cross
Muncie, IN *****
***********@*****.***
Professional Objective: Seeking a position in the veterinary care field in which strong clinical skills, good leadership skills, and teamwork will contribute to the team’s accomplishment of goals and objectives
Education: Associate of Applied Science Degree, Veterinary Technician
Vet Tech Institute at International Business College, Indianapolis, IN
Honors: Cumulative GPA 3.49/4.0, Director’s List
Business Administration
Ball State University, Muncie, IN
College Internship:
Broad Ripple Animal Clinic and Wellness Center Fall Term 2011
Indianapolis, IN
Duties: Responsible for opening the clinic in the mornings and closing in the evenings while following clinic protocol, answering telephones, scheduling appointments, accessing an emergency situation and responding appropriately, starting and closing invoices, filling end of day paperwork, taking patient history, maintaining private and confidential client and patient records, maintaining a balanced cash drawer, greeting clients and patients, educating clients about preventive care and early detection, assisting technicians in pre-op procedures, refilling/filling prescriptions per DVM’s orders, calling out prescriptions to outside pharmacies, caring for debilitated patients while staying in the clinic, following nutrition protocol for hospitalized patients, handling and disposing of the deceased in a respectful manner, communicating client and patient needs to a DVM prior to entering an exam, maintaining a safe and clean environment for employees, clients, and patients, responsible for administering meds, urinalysis, catheterization, dental prophylaxis, diagnostic testing, fecal analysis, patient restraint, fluid therapy, radiography, client education, kennel care and management, ophthalmic testing, electrocardiograms, anesthesia administration/monitoring, front office administration, endoscopy and laparotomy procedures, cystocentesis, chemotherapy, ear cytology, laser treatment, acupuncture
Summary of Qualifications:
Animal Technology: Kennel care and management, administering medications, ophthalmic procedures, catheterization, fluid therapy, electrocardiograms, blood transfusions, dentistry, phlebotomy in small and large animals
Lab and Surgical Skills: Idexx VetLab Suite, LaserCyte, Hematology Analyzer, Vet Test Chemistry Analyzer, urinalysis, coagulation and diagnostic testing, anesthesia administration/monitoring, radiograph with an automatic and digital processor
Computer Skills: General office procedures, proficient in Microsoft Office applications; Word, PowerPoint, Excel
Exotic: Handling, restraint, administering medications, husbandry, habitat, nutrition
Work History:
PetSmart, Muncie, IN July 2011 – September 2011, March 2009 – July 2010
Title: Pet Stylist (full-time, part-time while attending college)
Duties: Ensure the safety and security of pets by adhering to all grooming policies and procedures, bathing, drying, and styling pets using approved PetSmart tools and methods in accordance with breed standards or Pet Parent requests, answering telephone calls, helping clean salon, resolving client complaints, maintaining detailed records of services performed, and recommending additional products and services to Pet Parents that will meet their needs
Care Animal Hospital, Muncie, IN March 2011 – September 2011
Title: Kennel Assistant (part-time while attending college)
Duties: Responsible for the care and well-being of animals that are boarding with the facility, including but not limited to monitoring for health issues and responding quickly and appropriately to any concerns, implementing and maintaining a feeding and exercise schedule for each boarded animal, documenting all information pertaining to the boarder, assisting in patient blood draws and lab work, facility custodial work, and maintaining a clean and safe environment
Colour’z Hair Art Studio, Greenfield, IN and New Castle, IN August 2006 – March 2009
Title: Receptionist/Salon Coordinator’s Assistant (part-time/full-time while attending college)
Duties: Responsible for meeting client needs in the salon and over the phone, scheduled appointments, created employee schedules, developed up-to-date electronic client data bases, educated clients on retail products and services, maintained inventory, resolved client complaints, managed an even cash drawer, prepared and delivered deposits, maintained a clean and safe environment
Family Video, New Castle, IN March 2006 – September 2006
Title: Key Holding Manager (part-time while attending school)
Duties: Opened and closed the store in accordance to company procedures, met client needs, managed inventory, checked-in and out products, resolved client complaints, maintained accurate records, managed an even cash drawer, prepared and delivered deposits, verified account corrections and discounts
Volunteer Experience:
Henry County Animal Shelter, New Castle, IN August 2004 – April 2006
Action for Animals, Muncie, IN July 2009 – March 2010
Blackford County Animal Shelter, Hartford City, IN July 2009 – March 2010
Veterinary Clinic Job Shadowing, 44 Hrs. July 2010 – October 2011
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