E discovery Technician

Virakh Oung

***** ******* **** ******, ********, VA 20166 703-***-**** *******@*****.***

Objective To obtain a responsible and challenging position in litigation support with the potential for advancement where my knowledge, skill, and experience will have valuable application

Experience Capture Discovery, Washington, D.C

E-Discovery Technician, October 2011 – Present

Native processing in LAW

Import/load

Tiff

Pageid/renumber

Endorse

Blowback

OCR

Index/run search terms

Export

Modify load files for delivery

Run select statement queries in SQL

Support EDD Manager with administrative work

Create asset tracking log

Create EDD QC protocol

Create EDD Processing protocol

Create client FTP user accounts

Provide billing reports for accounting managers

LEX on Demand, Mclean, VA

E-Discovery Technician, July 2011 – September 2011

Worked with project manager/sales consultants on implementing proper work flows

Responsible for updating software/hardware and troubleshooting database user access

Processed electronic discovery using LAW 5.6

Loaded final deliverables to client FTP

USIS-LABAT, McLean, VA

Help Desk/User Support Specialist, November 2011 – Present

Install software/hardware to user desktop

Process E-media using LAW and Ipro

Set up unitization/coding batches

Set up autocoding

Provide daily reports to Operations Manager

Data Processing Project Supervisor, July 2011 – July 2011

Supervised and trained a team of operators on multiple shifts, including weekends, if required

Performed Help Desk function to address/resolve system issues

Ensured that paper processing production deliverables conform with contract requirements

Evaluated work performance of the group to include annual performance reviews; motivate staff, but also discipline, as required

Communicated problems/issues and propose or implement solutions

Worked with management to set priorities, schedule, and status reporting; respond to internal and project questions to ensure that required work for all projects is completed on time

Monitored and tracked quality and production rates of staff

Documented task workflow procedures

Provided cost estimates to Project Managers

Litigation Support Data Processor, 2007 - 2011

Lead processor of a paper discovery team

Loaded, OCRed, finalized, and QCed projects before delivery

Loaded final deliverables to client FTP

Set up coding/unitization projects

Set up blowback printing

Supported electronic discovery team with processing using LAW 5.6

Merged Electronic Discovery and Paper Discovery databases

Scanning Work-Flow Coordinator, 2005 - 2007

Facilitated daily operation of the scanning department and assisted supervisor in organizing the daily tasks

Implemented training for all new hires

Successfully oversaw material preparation, quality control, documentation, and workflow

Ran quality assurance review for errors

Scanning Technician, 2003 - 2005

Performed digital document capture using a high volume scanning device

Unitized documents in accordance with client specifications

Reviewed scanned documents for Quality Control and checked data tables to ensure the accuracy

Maintained quality and consistency of projects

Education ECPI College of Technology, Manassas, VA

2003 - 2004

Technical Skills Applications

Microsoft Office Suite, LAW version 6.0.05, Doculex, IPRO version 8.6, Concordance version 10, Adobe Acrobat Professional, Z-print, Python, Perl, FoxPro, Textpad 5.0, dtSearch 7.41, Bulk Rename Utility, Beyond Compare, SQL Server Management Studio, ALCoder

References References are available on request.

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