Shirin Patel
Brooklyn, NY *****
************@*****.***
OBJECTIVE: Seeking a fulltime / Part Time, position in Accounts and customer service, which will offer opportunity, growth and challenge as well as the ability to use my strong communication, people, and organizational
skills to their fullest potential. I am looking to apply myself fully to my career & expand my horizons which will make me a great asset to my future employer & company.
QUALIFICATIONS:
• Bilingual English/ Urdu / Gujarati, with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly
• Knowledge of, Microsoft Word, Excel, PowerPoint, Access, WordPerfect, Windows 95/98 and Internet Research
EXPERIENCE:
05/10-PRESENT Brooklyn Public Library Brooklyn, New York
Customer Service
• Manage the library page
• Restock Book Shelves
• Assist Patrons with finding the books or documents they are looking for.
08/06-08/07 Gourmet Garage New York, New York
Customer Service
• Handled various bookkeeping duties
• Processed receipts, refunds, credits, or changes
• Handled Inventory: Ordered Appropriate supplies when needed
• Handled all orders over the phone
• Provided excellent and timely customer service
Assisted Clients with finding products & answering any questions they might have
10/05-01/06 Staples Brooklyn, New York
Customer Service & Cashier
• Handled all financial transactions
• Assisted Clients with finding products & answering any questions they might have
• Processed receipts, refunds, credits, or changes
• Handled various bookkeeping duties
• Provided excellent and timely customer service
09/01-01/05 PICK QUICK KEY FOOD Brooklyn, New York
Customer Service, Book Keeping & Cashier
• Handled all financial transactions
• Assisted Clients with finding products & answering any questions they might have
• Processed receipts, refunds, credits, or changes
• Handled various bookkeeping duties
• Provided excellent and timely customer service
• Supervised & Managed 10 Cashiers
EDUCATION:
LaGuardia Community College Long Island City, New York
Major: Business Administration Graduated in 2002
Relevant Coursework: Computer Skills, Accounting, Principles in Management Associates Degree in Arts and Sciences.
References Furnished Upon Request