Dhruval R. Shah
***** ******* **** *** *• Fremont • CA • 94538 • United States
408-***-**** • **********@*****.***
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Objective:
A highly skilled, talented and customer oriented with good presentation and negotiation skills. Looking for an entry level position to utilize my skills and proficiency in a renowned organization.
Education: Master of business Administration, (Business strategy and Finance)
University of Findlay, Findlay, OH
Post Graduate Diploma in (financial Market & Insurance)
Gujarat University, India
Bachelors of Commerce (Accounting)
Gujarat University, India
Professional Experience:
Volo Law Group, San Jose, CA April 09 to Present
Mortgage Business Analyst
Responsibilities
• Operation Strategy: - Prepare production plans for specific project requests and project estimates through the compilation of customer requirements, estimates and specifications.
• Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities.
• Provide effective and timely resolution.
• Determine the status of work in progress, time required to complete the job, and report any changes to Facilities Manager/Program Manager.
• Work directly with clients, sales consultants, and lenders.
• Prepared, edited and distributed correspondence, reports, forms and documents. Update customers on there status by using Qvault and Point.
• Gather necessary/ missing or updated documents form customers for work in progress.
• Conduct analysis of administrative processes, work operations, and organization structure, resolves issues.
• Pipeline management and ability to multi-task.
• Maintain Quality Control by reviewing file and QC Checklist after close.
• Strategic examination: - Analyzed market opportunities and developed new strategy resulting in incremental potential profit for clients by reducing APR, payment reduction, modification, short-sale, principal reduction, fixed rate amortization, settlement more than $10M.
• Other responsibilities: - Credit card fraud protection, and Internal Fraud and Risk management.
Avex funding Corporation, Milpitas, CA May08 to March09
Loan Processor
Responsibilities
• Handle broad aspects of the loan origination process.
• Assist clients in securing mortgage financing for new home purchases.
• Interview customers applying for residential real estate loans.
• Provide client consultation on financing options and mortgage programs.
• Review completed loan files for discrepancies in income, appraised value, and credit history.
• Perform financial analysis to pre-qualify loan applicants.
• Coordinate mortgage loan closings with title companies, borrowers, and loan processors.
• Maintain timely and accurate preparation of loan closing documents.
• Achieves and establishes sales and budget goals and marketing strategies for the service.
• Follows up sales leads received from colleagues, TeleDirect, Group channels and previous customer contacts, maximizing all opportunities to progress performance against target.
SAC Pvt. Ltd, Ahmedabad, India May 04-May 06
Project Administrator
Responsibilities
• Performs complex administrative activities including working on projects.
• Composing emails and reports, preparing/editing presentations, and providing client support.
• Possesses strong written and verbal communication skills.
• Requires intermediate to advanced computer skills including: outlook, word processing, spreadsheet, and basic presentation or database applications, and may train others.
• Support operations team with ad hoc requests.
• Familiar with the principles and procedures of business management.
• Possess strong organizational and management skills.
• Goal-oriented and ability to handle multiple tasks.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
University Consultancy Company (Subject M.I.T) Fall 07
• Market Analysis summary and Market Analysis with Pie Chart, Market Segmentation. Target Market Segment Strategy and Market Needs, Market Trends, Market Growth.
• Studied main Competitors Service Business analysis with includes business participant & Competition and buying patters
Research paper on “Strategy” Spring 08
• Brief explanation on strategy and study different level of strategy, strategy plan. Begetting and strategy plan, strategic management and task, strategy choice.
• Identifies Strategic analysis, implementation, and process. Strategic audit, strategic formulation.
Sap Fico Spring 09
• Define a Company, Company Code, Tolerance for Employees, and Chart of Accounts
• Assign a Company Code to a Company, Fiscal Year Variant to Company code, and Posting Period Variant to Company, Field status variant to Company Code, Company Code to Chart of Accounts
• Document Number Ranges for Company Code, Set up Account Groups and their Number Ranges
Skills
VS 2008, Ms-Office, Power point, Outlook, Adobe Photoshop, SAP FI, Excel Solver, SPSS, Tally, Quick book, Point, Fixed Income, Accounting and Finance applications development, Risk Management, Requirement gather.