Customer Service High School

Tiffiney R. Craine

*** ********** ****** ~ Chester, SC 29706 ~ Home: 803-***-**** ~ Cell: 803-***-****

PROFILE

Seeking position that will show strong ability to communicate with managers, clients, and team members of diverse backgrounds. Commended for ability to lead, guide, and translate difficult customer service situations alleviating the problems using proper business ethics and conflict resolution skills. Able to use proficient computer skills to prepare documents, process, and servicing with accuracy and efficiency. Seeking to find a position that will highlight ability to understand and service customers and exude high productivity.

SKILLS AND ABILITIES

Customer Service Skills: Obtain outstanding business communication skills to answer phones, file, and maintain accurate records- Ability to handle heavy phone traffic and following proper procedures to complete tasks or company goal.

Computer Skills: Proficient in Microsoft Office 2007, 2010, and VISTA OFFICE-Professional. Able to Process and create documentation for distribution and data entry

Organizational Skills: Commended for enthusiastic attitude, hard work, and obtain the ability to fulfill job duties without wasted time as well as multi-tasking.

EXPERIENCE

Chester County School District Chester, SC 2002 to Present

Substitution Teacher/ Step Team Coach

• Administer classroom lessons to students in grades K-12 or preferred grade level

• Followed lesson plans and school policies and procedures and interacting with students and school staff on student issues

• Instruct Students to lesson plans for academic work that have been prepared by regular teacher

• Directed and created routines for step team leading to state championship

EDUCATION

Lewisville High School Richburg, SC Graduation: 2001

South Carolina State University Orangeburg, SC 2001 to 2002

Retail License Issued: 2010

Paraprofessional Certificate Lancaster, SC Issued: 2007

REFERENCES

Melanie Gallman Jan Philips Alfonso Boyd

Director ChildCare Director Real Estate

York Tech Learning Center Richburg, SC Chester, SC

803-***-**** 803-***-**** 803-***-****

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