Life Insurance Assistant

Joy N. Robinson

**** ***** *****| Philadelphia| PA| 19153| Mobile: 215-***-****

E-mail:*************@*******.***

EDUCATION:

Pennsylvania State University Berks Campus, Reading, PA (2001-2003)

Major: Psychology

Temple University, Philadelphia, Pa (2004-2005)

Major: Child Psychology

Florida Metro University (FMU) online, Orlando, Fl (Present)

Major: Criminal Justice/Criminal law

EXPERIENCE:

New Business Representative, Colonial Penn Life Insurance, June 2007-Present

Review and process all life/health New Business applications/enrollments.

Hold incomplete applications and generate appropriate system letters.

Process advertising and marketing leads.

Input Electronic Fund Transfers (EFT)

Update address changes

Assist Policyholder Services (PHS) department when needed with various file maintenance transactions.

Process Banker applications, including Power of Attorney (POA) forms and other legal forms for change of beneficiary and replacement of life insurance policies.

Junior Instructor/Assistant Head Coach, Arthur Ashe Inner City Youth Tennis Program, Summers 2000-2002

Managed an average of thirty to fifty children per day, ages ranging from four to eighteen

Collected money, paper work, and wrote receipts for each child and group.

Managed time and durations of lesson plans along with calculating space and availability of tennis courts for amount of children present.

Managed two Junior Instructors to aid with the execution of lesson plans.

Taught the functional skills of tennis and created fun and less intense learning games for children ages four to eight

Executed lesson plans and divided children into appropriate tennis level groups of novice, intermediate, and advanced.

Organized the matches between intermediate leveled children.

Computer skills: Office , Power point, Internet, Vantage, ATS, AWD

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