Manager Human Resource

Shannon E. Curtis

**************@*****.***

Chicago, IL 60622

(In the process of relocating to NC. *)

(m) 773-***-****

Professional Experience

Channel Clarity, Inc. / InParallel, LLC, July 2011-Present, Chicago, IL

Human Resource and Recruiting Director

•Report to the Chief Executive Officer, functioning as first and only in-house HR / Recruiter for 2 entities, Channel Clarity, Inc. (parent company) and Inparallel, LLC (150-200 person call center).

•Analyze costs associated with Human Resources, identify areas for process improvement and staff development; make appropriate suggestions to the management team.

•Partner with management to ensure that Human Resource’s objectives strategically align with the overall business objectives and profitability.

•Provide management with a consistently strong talent pool, while simultaneously monitoring employee development and retention.

•Successfully brought outsourced HR functions in-house (401K, health insurance, payroll), identifying new vendors / brokers. Resulted in significant cost savings of nearly $12,000 annually.

•Create and post job descriptions, source resumes, prescreen candidates, and coordinate in-person interviews for companywide job openings (i.e., VP and director level, developers, designers, project managers, account managers, sales, etc.).

•Establish best practices. Created legally compliant offer letter template, personnel files, termination process, company handbook / PTO policy, non-compete agreement, etc.

•Overhauled a 150-200 person call center. Replaced over half of the staff with temporary employees and negotiated cost saving hourly rates.

•Build and processed payroll semimonthly for a total of 175-225 salary and hourly employees.

Onion, Inc., December 2007-July 2011, Chicago, IL

Human Resource and Recruiting Manager

•Reported to the Chief Operating Officer, functioning as first and only HR resource for entire 150 plus employee company, including salary, 1099, commission, and hourly (exempt and nonexempt) employees.

•Created and posted job descriptions, sourced resumes, prescreened candidates, coordinated in-person interviews, and maintained candidate follow-up for nearly all companywide job openings (i.e., sales, editorial, technical, financial, administrative, etc.).

• Drafted offer letters and initiate new hire process. (Loaded employees into payroll system, collected all new hire paperwork, educated new hires on health benefit options, etc. Maintained legally compliant personnel files.)

•Built in Excel, keyed into NetSuite (CRM), tied-out and submitted payroll for 150 plus employees biweekly.

•Managed four types of health benefit plans simultaneously, including a self-funded, PPO, and HMO plan (medical, dental, and vision). Enrolled, terminated, and provided ongoing support for participants.

•Maintained two separate 401K plans, enrolling, terminating, auditing, and funding the plans.

•Played a significant role in the launch of our nationwide franchise program, involving creating legally compliant manuals, applications, and advertisements. Spearheaded marketing efforts. Functioned as the first point of contact for all interested parties.

•Played an integral role in creating the first companywide employee handbook, establishing a wellness program, fine-tuning the paid-time-off policy, etc.

•Handled miscellaneous human resource responsibilities (i.e., disability claims, workman’s comp claims, severance agreements, citizenship applications, COBRA, etc.).

Human Capital Management Solutions, April 2006-December 2007, Chicago, IL

Staffing Manager

•Negotiated client contracts, identifying and evaluating employers' recruitment needs. Developed a thorough understanding of client's industry, candidate requirements, work environment, etc.

•Wrote and advertised job openings on paid boards, college boards, and professional networking websites.

•Identified, prescreened and interviewed potential candidates, sourced and submitted appropriate candidates to clients, and eventually clarified and negotiated candidate’s new hire package.

•Implemented company medical benefits package (researched and chose benefits vendor, administered benefits paperwork for new employees and maintained).

Lakeshore Group, August 2004-April 2006, Chicago, IL

Staffing Manager

•Maintained existing client relationships and sought out new potential clients; generally specializing in advertising, financial and litigation firms.

•Fulfilled client staffing needs.

•Recruited temporary/permanent candidates, (i.e., prescreened, interviewed, determined hire/no-hire status, administered employee paperwork, preformed reference checks and background investigations).

•Advertised client job openings via career websites, associations, university websites, etc. and investigated new options, monitoring effectiveness and taking into account internal budget allotted.

•Managed hired temporary/permanent Lakeshore employees, having roughly 30 employees in the field at any given time.

Stout Risius Ross, Inc., November 2001-August 2004, Chicago, IL

Facilities and Recruiting Coordinator

•Provided orientation and training for exempt and non-exempt employees (e.g., aided in office/computer set-up, informed employee of federal, state, and company human resources policies and regulations, distributed and submitted benefit paperwork and serve as a continual resource for employee)

•Developed, conducted, and updated various office training programs (e.g., sexual harassment training, interview training, computer program training)

•Assisted with firm-wide recruiting efforts (e.g., placed postings for firm-wide job opportunities on the Internet and coordinated onsite and offsite campus recruiting). Employee count in Chicago office tripled in number from 2001-2004, exhibiting improved employee retention.

•Performed resume scans, reference checks, and exit interviews

•Familiarity with State & Federal labor law legislation, benefits programs, unemployment insurance.

Education

Ohio University, graduation date June 2001, Athens, Ohio

Bachelor of Science in Communication

Specialization: Human Resource Management

Electronic Communication Skills

Microsoft Office Suite (Word/Works, Windows XP, PowerPoint, Excel, Outlook, Access), ACT (Marketing Database), Adobe (PageMaker, Illustrator, InDesign), TempsPlus & Bullhorn (staffing CRM’s), OmniGraph, NetSuite & Paycor (payroll & HR CRM’s).

* Can be available for an interview at your earliest convenience.

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