Customer Service Administrative Assistant

BRIAN J LANARI

*** **** ***, ******** ** *****

928-***-****

***********@*****.***

________________________________________

PAYROLL DIRECTOR • BUSINESS MANAGEMENT • AMERICORPS VISTA

• Project Coordinator distinguished by commended performance and proven results.

• Dynamic ability to self-manage multiple business disciplines including payroll, risk management, workers’ compensation, benefits, personnel, and labor relations.

• Payroll Director; with a proven record of success identifying, locating, and dealing with unique organizational needs and individual administrative nuances’.

ACCOMPLISHMENTS

I managed the Payroll Department for a Professional Employer Organization (approximately 2,000 employees – California and multi-state) for over 10 years. Additionally, I am accomplished Tax, Risk Management, and Human Resources professional, as well as an accomplished writer and researcher; having written scores of professional policies, plans, documents, and procedures; as well as hundreds of Cal-OSHA IIPP’s and hazard communication programs. Additionally, I began and operated a tax practice for over a decade. I have also been a purchasing agent, public administrator, insurance agent, coach, mentor, teacher, donor, and advocate. In addition to my business acumen, I served on the board of directors for a large non-profit organization, as well as in numerous other positions as a volunteer.

PROFESSIONAL EXPERIENCE & SKILLS

• AmeriCorps VISTA

Director - Northern Arizona VITA Project

Flagstaff, AZ

Volunteer Income Tax Assistance Project, Capacity Building, Volunteer Recruitment, Training, Retention, Leadership Development, Increase Penetration Rates

• Payroll Operations & Risk Management

Employee Leasing, Inc. (A Professional Employer Organization)

Bonsall, CA

Managed all payroll and employment functions for client companies in Los Angeles, San Diego, Riverside, Orange, and San Bernardino Counties, utilizing client protocols in assessment, selection, and training that most efficiently meet company’s needs; in all of the following areas of expertise:

Payroll Risk management HR Department

Accounting Financial Operations HR Policies & Procedures

Customer Service Training & Development Research & Report Writing

Recruitment Sales & Marketing Safety

Employee Relations Purchasing OSHA Compliance

• Administrative Assistant & Deputy Purchasing Agent

County(s) of Riverside & San Bernardino (Respectively)

Riverside, CA / San Bernardino, CA

Administration, Contract Writing, Disaster Preparedness, Risk Management, Budgeting

Purchasing & Procurement, Contract Administration, Solicit Bids, Payment Requests

• Estimator / Safety Officer / Purchasing Agent

SLS Construction Company

Redlands, CA

Conferred with President daily, reviewing day's work. Wrote and administered corporate policies: Affirmative Action; Equal Employment Opportunity; Contractor's Quality Control; Safety (Accident & Illness Prevention Plan). Coordinated between home office and field: ensured adequate manpower, equipment, and materials. Estimating and Bidding for new contracts (government sector). Purchasing of materials, equipment, and services for the completion of projects.

EDUCATION AND CERTIFICATIONS

• California State University – San Bernardino, BA – Public Administration

• California - CETC Income Tax Preparer

• California Department of Insurance – Agent

• California Basic Education Skills Certification (CBEST) – Instructor

• UCLA TESOL / TEFL Degree – English Language ESL Instructor

TECHNICAL SKILLS

Microsoft Windows

Word

Excel

PowerPoint

Publisher

Outlook

Lotus 123

Advantage Payroll

Quick Books Pro

Quicken

Drake Tax

COBOL

Basic

rBase

dBase

Web Design & Copy Writing

SEO

Key Word Meta Tag

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