Customer Service Sales

Montoya Poindexter

**** *.******* *******, ** ***09 773-***-**** *****************@*******.***

Objective

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing

company to achieve optimum utilization of its resources and maximum profits.

Profile

Motivated, personable business professional working on business administration college degree. A two time Black Excutive Exchange winner. Talent for quickly mastering technology, and leadership positions – Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Project Management

Report Preparation

Written Correspondence

General Office Skills Computer Literate

Customer Service

Scheduling

Marketing & Sales Front-Office Operations

Professional Presentations

Employment History

CENTRAL STATE UNIVERSITY ALUMNI – Wilberforce, OH

Assistant, November 2011 to May 2012

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.

maintaining equipment inventories; evaluating new equipment and techniques.

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Schedule appointments for students with Alumni Reps. Scheduled business meetings for Alunmi Director.

Run errands for Alumni director.

AMERICALL – Merriville, IN

Telemarketer, May 2010 to August 2010

Made outbound calls to Bank of America credit card holders to sell identity theft protection.

Education

CENTRAL STATE UNIVERSITY – WILBERFORCE, OH

Business Adminitration Concetrating in Marketing, 2007 to Present

GPA: 2.5/4.0

(Five year degree program with 122 credit hours with only 4 more credits to completer for B.S Degree.)

SIMEON CAREER ACADEMY

Diploma, 2003-2007 (Advertising Graphics Major)

GPA: 2.9/4.0

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