Administrative Assistant Management

Lisa Dolon

Los Angeles, CA ******@*****.*** 469-***-****

Summary of Qualifications

Over ten years of Household Management / Personal Assistance experience

• Supervision and training of household staff

• Vendor management

• Household documentation, organization and filing

• Family entertaining / event planning, from intimate dinners for 2 to events of 200

• Heavy calendar and schedule organization

• Domestic and international travel arrangements with detailed itineraries

• Excellent communication skills, both oral and written

• Self-motivated with a pro-active approach

• Strong time management skills

Employment History

2008 – 2012 Fortson Davis Family Fort Worth, TX

Household Manager / Personal Assistant

• Supervision and training of housekeeper

• Maintenance of house and grounds through vendors

• Compilation and organization of household documents and inventories of linens, jewelry, “household goods”

• Correspondence, mail / parcel management via USPS, UPS, FedEx, and Internet

• Heavy calendar schedule management

• Travel arrangements with detailed itineraries both domestic and international

• Detailed Internet research and purchasing

• Online bill paying

• Heavy errands for postal, personal items, household goods, food and wine

• Personal shopping including clothing, household needs and gifts (wrapping, mailing, tracking)

• Cooking for family as requested and preparing special birthday and holiday meals

• Overseeing household repairs and remodeling projects

• Valet services for principal and family

• Guest care

• Pet care for one dog and two cats

Reason for Leaving: Relocated to California.

2006 – 2007 Adecco, Ajilon, Delta Dallas Dallas, TX

Administrative Assistant (contract / temporary assignments)

• Created documents and tables using Microsoft Word and Excel spreadsheets

• Extensive Internet research

• Researched documents and photos for Power Point presentations

• Travel planning and detailed itineraries for business trips

• Event and meeting planning

• Proofed budgets and modified as necessary

• Completed multiple expense reports

• Organization of a myriad of documents both electronically and hard copy filing

• E-mail sorting and prioritizing for principals

• Proper telephone and reception etiquette

Reason for Leaving: Permanent employment opportunity in chosen field of household management / personal assistance.

2005 – 2006 Office Team, Nelson Staffing Novato, CA

Administrative Assistant (contract / temporary assignments)

• Created documents and tables using Microsoft Word and Excel spreadsheets

• Extensive Internet research

• Researched documents and photos for Power Point presentations

• Travel planning and detailed itineraries for business trips

• Event and meeting planning

• Proofed budgets and modified as necessary

• Completed multiple expense reports

• Organization of a myriad of documents both electronically and hard copy filing

• E-mail sorting and prioritizing for principals

• Proper telephone and reception etiquette

Reason for Leaving: Relocated back to Dallas, Texas.

2004 – 2005 Leela’s Deli Express, Inc. Novato, CA

Co-Owner / Operator

• Developed concept and implemented business plan

• Designed deli, purchased equipment, set up the kitchen and developed menus for light, healthy and gourmet fare and catering

• Purchasing and inventory control of food, packaging, kitchen supplies and equipment

• Developed soup and quiche recipes and was responsible for cooking and grilling all the hot entrees

• Packaging food products for sale

• Acted as barista for gourmet coffee sales

• Heavy customer relations and cashiering

• Hiring, training and supervising of employees

• Financial analysis and decision making for success

Reason for Leaving: Closure of business due to lack of sales.

1998 – 2004, Sommer Family Los Angeles, CA

Household Manager / Executive Personal Assistant

• Created household management book

• Overseeing household staff including housekeepers and gardeners

• Maintaining the high standards of the home and grounds at all times

• Compilation and filing of household documents both electronically and hard copy

• Procurement of food, household goods and personal items

• Cooking lunch and dinner daily for a family of four

• General care of household pets: three large dogs

• Personal, administrative and production assistant for principal and her film production business

• Caterer and event planner for both family and business functions

• Chauffeur and tutor for dependent child

• Moving coordinator for major household relocation

• Overseeing household repairs and remodeling projects

Reason for Leaving: Natural breaking point as youngest child had graduated from high school and was leaving for college. Instead of going to a part-time schedule, I chose to start a small business.

1996 – 1997 Imprimis Staffing, TRC, Personnel One Dallas, TX

Administrative Assistant (contract / temporary assignments)

• Created documents and tables using Microsoft Word and Excel spreadsheets

• Extensive Internet research

• Researched documents and photos for Power Point presentations

• Travel planning and detailed itineraries for business trips

• Event and meeting planning

• Proofed budgets and modified as necessary

• Completed multiple expense reports

• Organization of a myriad of documents both electronically and hard copy filing

• E-mail sorting and prioritizing for principals

• Proper telephone and reception etiquette

• Created and completed job descriptions and SOP handbooks

• Compiled focus group recommendations into executive reports

• Evaluated resumes, conducted telephone interviews, recommended job applicants, and scheduled interviews during a period of company expansion

Reason for Leaving: Permanent employment opportunity in chosen field of household management / personal assistance.

1994 – 1995 Professional Foodservice Management, TCJC Hurst, TX

Director of Foodservice at Tarrant County Junior College, N.E. Campus

• Human resource administration

• Training, appraising, and management of cafeteria staff

• On-site accounting of payroll

• Responsible for purchasing and accounts receivable

• Inventory control

• Daily, weekly and monthly bookkeeping

• Campus-wide catering and event planning

• Cooking for cafeteria hot line and campus pre-school

Reason for leaving: Carpal tunnel syndrome surgery and recovery.

Education

• Household Management Certification, Starkey International Institute

• Master of Hospitality Management, Conrad N. Hilton College, University of Houston

• English as a Second Language (ESL) Teaching Endorsement, East Texas State University

• Bachelor of Science, Secondary Education / English, Texas A&M University

• Texas Teacher Certificate, High School English Language Arts, Composite

• ServSafe, Safe Food Handler Certification

Computer Skills

• Computer proficient in Microsoft Office Suite including Word, Excel, Power Point, Outlook and Publisher

• Adobe Photoshop, Kodak EasyShare and Shutterfly

• Detailed Internet research

• Calendaring programs including LOTUS Notes, Schedule Plus, Calendar Scope, Outlook, Google and Yahoo

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