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Medical Assistant Customer Service

Houston, TX
August 17, 2012

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NACHELLE VINSON **** Oak RD, Suite **** Pearland, TX 775**-***-*** 8710


CMA with experience in a multi physician family medical practice and additional healthcare experience as an RPT. Known for dedication to providing premium patient care. Skills include:

Medical Office Management

Medical Billing & Coding

Medical Records Management

Data Entry (60 WPM) Bookkeeping & Filing

Taking Patient Vitals

Blood Draws

Injections Patient Scheduling

Ancillary Testing

Patient Education

HIPAA & JCAHO Knowledge


Certified Medical Assistant (CMA), 2009

Certified in First Aid & CPR, 2009

High School Diploma, Dr. Henry A Wise HIGH SCHOOL Upper Marlboro, MD 20772

Professional Experience

Dr. Abulhasan Ansari’s Office, Clinton, MD 20735-2548

Certified Medical Assistant, 2009

Serve as a member of Dr. Abulhasan healthcare team for a busy family medical practice. Assist MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of office.

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed

doctors and nursing staff to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing vein punctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoid copies).

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Work Experience

Sales/Customer Service Associate – Down Town Locker Room, Washington, DC

Assist customers with all aspect of store merchandise. Greet customers as they enter the store. Assist customers with any concerns or issues.

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