Customer Service Real Estate

Angela Martin: **** Magnolia Rd, Jonesboro AR ****1

Contact information: 870-***-**** *************@*******.***

Objective To obtain a challenging and rewarding Career whilst enabling me to develop both professionally and personally

Profile Summary • Experienced professional with a successful record in banking, customer service, and administration.

• Excel at interfacing with others at all levels to ensure organizational goals are attained.

• Possess excellent interpersonal, analytical, accuracy and organizational skills.

• An effective leader with the skills necessary to direct, train, and motivate staff to its fullest potential.

Banking Employment FIRST SECURITY BANK Jonesboro AR

Assistant Branch Manager

• Responsible for overseeing the daily operations of the bank.

• Oversee all teller functions including ATM balancing.

• Audit teller drawers and assist new tellers with training.

• Maintain adequate supplies for branch.

• Keep proper teller and vault cash levels.

• Open and close accounts while offering other products to customers.

• Provide customer service and process transactions for customers.

• Resolve customer issues through company policies to make customer pleased and happy.

• Coach and mentor employees on a daily basis and update them on new bank policies and procedures.

REGIONS BANK, Jonesboro AR

Teller Specialist

• Open and close accounts while also cross-selling banking services and products to clientele.

• Selling products and services to current and prospective customers as the branch CSR.

• Provide customer service and process customer financial transactions keeping in accordance with operations policies and procedures.

• Perform monthly audits on teller drawers and vault.

• Responsible for daily balancing and security of the vault, ordering and sending cash to the Federal Reserve, and maintaining vault cash level consistent with Regions policy.

• Perform monthly audits on Official Checks and Traveler’s Checks

• Responsible for training and providing guidance to new employees 2008-2011

2004-2008

Other Employment

Education

Century 21 Real Estate, Jonesboro AR

Licensed Real Estate Agent

• Presented, listed, sold and organized credit for multiple property sales to clients seeking housing in Jonesboro. 2003 - 2004

Studies for Diploma in Business

Delta Technical School - Marked Tree, Arkansas

1993 - 1994

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