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Customer Service Administrative Assistant

Location:
Mableton, GA, 30168
Salary:
12.00 per hour
Posted:
March 30, 2012

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Resume:

IVY BAILEY OFFORDUM

**** ******** *** *** **-D

Austell, GA 30168

*********@*****.***

770-***-****

QUALIFICATIONs

• Work well as a team member or Indendently

• Met or exceed all performance goals

• Commended for dedicated work ethics and rewarded for

EXPERIENCE

Macy’s Kennesaw, GA 2011-2011

Sales Associate Ladies Swimwear/ Ladies Coats

• Strong work ethic and the ability to multitask

• Excellent communication skills

• Worked directly with customers to improve and enhance the relationship

• Organizational skills

• Assist customers requesting new credit accounts

• Assist customers with purchases/exchanges/returns and refunds

• Assist customers with transactions such as: cash/credit and checks

Comcast Cable Douglasville, GA 2007-2010

Telesales and Payment Center Representative

• Assist customers with payments

• Assist customers with upgrades or downgrades services

• Schedule customers with new and existing service

• Build and maintained customers relationship by phone

• Made outbound calls to potential and existing customers

At&T Marietta, GA 2005-2007

Outside Sales Representative

• Ability to work independently

• Progressive self starter

• Experience with Business to Business

• Customer service skills

• Verbal communications skills

American Home Loans Smyrna, GA 2003-2005

Executive Administrative Assistant

• Provided support to daily task of the executive assistant

• Screened all incoming calls and correspondence Independently

• Composed and prepared confidential correspondence

• Managed executive calendars and scheduled appointments

• Typed memos, purchase requisitions, processed all incoming payments

EDUCATION

ROBERT E. LEE HIGH DIPLOMA

BATON ROUGE, GA MAY1983

REFERENCE: UPON REQUEST



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