IVY BAILEY OFFORDUM
Austell, GA 30168
*********@*****.***
QUALIFICATIONs
• Work well as a team member or Indendently
• Met or exceed all performance goals
• Commended for dedicated work ethics and rewarded for
EXPERIENCE
Macy’s Kennesaw, GA 2011-2011
Sales Associate Ladies Swimwear/ Ladies Coats
• Strong work ethic and the ability to multitask
• Excellent communication skills
• Worked directly with customers to improve and enhance the relationship
• Organizational skills
• Assist customers requesting new credit accounts
• Assist customers with purchases/exchanges/returns and refunds
• Assist customers with transactions such as: cash/credit and checks
Comcast Cable Douglasville, GA 2007-2010
Telesales and Payment Center Representative
• Assist customers with payments
• Assist customers with upgrades or downgrades services
• Schedule customers with new and existing service
• Build and maintained customers relationship by phone
• Made outbound calls to potential and existing customers
At&T Marietta, GA 2005-2007
Outside Sales Representative
• Ability to work independently
• Progressive self starter
• Experience with Business to Business
• Customer service skills
• Verbal communications skills
American Home Loans Smyrna, GA 2003-2005
Executive Administrative Assistant
• Provided support to daily task of the executive assistant
• Screened all incoming calls and correspondence Independently
• Composed and prepared confidential correspondence
• Managed executive calendars and scheduled appointments
• Typed memos, purchase requisitions, processed all incoming payments
EDUCATION
ROBERT E. LEE HIGH DIPLOMA
BATON ROUGE, GA MAY1983
REFERENCE: UPON REQUEST