Experienced Administrative Assistant

SKILLS PROFILE

• Talented assistant with a diverse background

• Proven ability to support senior executives and be a team player

• Excellent business communication and organizational skills

• Excellent grammar and writing skills

• Extensive knowledge of telephone etiquette and usage

• Extensive background in customer service

• Detailed-oriented and able to multi-task efficiently

• Typing average of 65+ wpm

WORK HISTORY

Superior Land Preservation, LLC – Scandia, MN July 2005 – June 2008

Office Manager/Real Estate Sales Agent

• Manage and complete daily office duties, including travel arrangements.

• Provide administrative support to President and Field Operations Manager.

• Efficiently provide web research pertinent to real estate and land development - specifically building green, low-impact,

open space conservation land development focusing on community and preservation.

• Assist with computer software needs, maintenance and provide basic computer troubleshooting.

• Assist with digital photography of properties.

• Instrumental in working with web design contractor.

• Liaison for company, legal advisors and contractors/sub-contractors.

• Create and maintain spreadsheets for land development projects.

• Provide professional telephone coverage and customer service.

• Obtain and become familiar with different township and county zoning regulations and ordinances.

• Provide advertising and marketing needs as requested.

• Completed courses to obtain Minnesota real estate sales agent licensing and passed testing in December 2005. Currently

licensed in Minnesota with Keller Williams Realty.

• Notary Public for State of Minnesota

Hazelden Foundation – Center City, MN September 2000 – July 2005

Editorial Coordinator/Assistant

• Provide contract administration for Editorial Director and Acquisitions Editors.

• Work closely with editors, authors, agents and accounting for advance payments and royalties.

• Document, review, track and respond to incoming manuscripts or product submission.

• Handle calls and correspondence for Hazelden authors and internal and external customers efficiently.

• Facilitate all outside copyright permission requests for reprinting Hazelden copyrighted materials.

• Facilitate Library of Congress registrations and assignment of ISBN numbers, including maintaining copyright and ISBN

databases.

• Prior to Editorial position, worked in Public Policy/External Relations Department. Duties included assisting Public Policy

Manager; working with the Attorney General’s and other government offices; research current legislation for grassroots,

lobbyists, and public hearings at the State Capitol; maintained grassroots database for email blasts for call to actions.

1982 – 2000

• I obtained extensive skills and experience in reception/front office, secretarial and data entry during this timeframe. My

experience includes working in law, manufacturing, recovery services and publishing offices.

COMPUTER SKILLS / EXPERIENCE

 Word  Excel  PowerPoint

 Paint Shop Pro  Outlook  Publisher

 Internet  Pro-Cite  GroupWise

 Access  AS/400  Oracle

EDUCATION AND TRAINING

• Minnesota Real Estate Sales Prosource Educational Services

• Word Processing Specialist Wisconsin Indianhead Technical College

• General Education Osceola School District, Osceola, WI

REFERENCES

Available Upon Request

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