Sales, Management, Customer Service

SUMMARY

Business development professional with eight years experience in administration, sales, business planning, budgeting, team leadership and business ownership. Proven ability to generate sales and revenue. Also an entrepreneur who utilizes innovation, creativity and leadership to design and execute ideas that creates customer value.

OBJECTIVE To apply for the Camp Administrator position where I can effectively explore and implement my customer service, planning and management skills and experience, and contribute towards organizational growth.

SUMMARY OF PROFESSIONAL QUALIFICATIONS

SALES

Accounted for 25 percent of company's revenues

Met sales goals and raised over $200,000 each year

Develop strategic sales plans

Ability to new major funding sources

Cultivated strong relationships with funders, donors and key constituents.

CONTRACT MANAGEMENT

Identified, developed, and maintained grants that fund

various programs and services

Negotiate terms and conditions of final agreement

Monitor the progress of each contract

Prepared several final reports per funder’s requirements

BUDGETING

Seven years experience creating and adhering to budgets

Completed in-depth budget reports

Planned budgets and allocation of funds for various

programs and services

FACILITATION

Seven years experience delivering presentations to various groups

Delivered and evaluated various business training

Formulated presentations and provided business leadership to management and clients

Worked closely with Training Department to develop training resources

SUMMARY OF EXPERIENCE

Major Gifts Associate, Big Brothers Big Sisters of Greater

Halifax, Jan 2010-Present

Review and submit complex funding proposals

Responsible for meeting sales goals

• Conduct sales calls to book meetings with potential clients

• Call and personally visit potential, new and existing

customers to establish new business

• Create budgets and strategic sales plans

Maintain client and funder databases

Promote various programs

Owner, If The Shoe Fits (Shoe Industry) July 2008-Present

Responsible for sales and marketing, budgeting and team leadership

Respond to all customer service and media inquiries

Recruit and train sales representatives

Provide training and support to sales representatives

Cultivate strong relationships with customers, sales

representatives and wholesalers throughout Canada and the US

Community Outreach Facilitator, Centre for Entrepreneurship, Nov 2004-Jan 2010

Facilitated and evaluated business training to various

audiences

Managed training projects

Consulted with community leaders and entrepreneurs on various business start up inquiries

Prepared budgets

Completed funding proposals Collaborated with key stakeholders

Volunteer Coordinator, Dartmouth North Community Centre, 2002-2004

• Recruited and trained volunteers for several projects

• Prepared volunteer assignments and provided leadership to all volunteers

EDUCATION

Business Administration Diploma

LICENSES AND CERTIFICATIONS

Non Violent Crisis Intervention

Counselling Skills Certificate (Dalhousie)

Ten week Leadership Course (HRM)

Time Management Course (NSCC)

First Aid Certificate for humans and pets

VOLUNTEER EXPERIENCE

Adsum for Women and Children

Junior Achievement (Economics Stay in School Program)

Organized many youth and adult physical activities

COMPUTER SKILLS

Outlook: advanced

• Word: advanced

• Excel:advanced

• PowerPoint:advanced

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate