Sales Customer Service

CHAD SILLERY

**** ******* ***** **** *** *** Hanover, MD 21076 Phone: 301-***-**** *********@***.***

Computer Skills

Microsoft Office Suite

iWork platform

Snagit

Honors/Awards

ECHA All-Star – 2005, 2006, 2007

Towson University Men’s Hockey,

Captain – 2006, 2007

Affiliations

Montgomery Youth Hockey Association

1997 - present

Turcotte Stick handling School

2001 - 2010

DeMatha Catholic High School

2002 – 2004

Towson University Campus Recreation and Sports

2005 - 2007

The Bullis School

2006 - 2007

MANAGEMENT

To obtain a position within the management/sales arena

Education

Towson University:

Graduated May 2007 Bachelor of Science, Sports Management

• Major GPA, 3.16

• Turkey Run 2007: Organized full event planning, including the event permit process and coordinating logistics with the local police department.

• Learned effective task delegation strategies and venue planning/crowd control.

Minor, Marketing

• Towson University’s 2007 Men’s & Women’s Basketball Teams Marketing: obtained sponsors, handled publicity and organized event activities.

Work Experience

Aerotek

Hanover, MD Professional Recruiter, January 2010- Present

As a Professional Recruiter, I have the opportunity of guiding potential candidates thought the recruiting process via cold-calling, performing reference checks, and setting up interviews, both in-house and on-site with the client. I am responsible for understand the skill set of the client’s open position and determining a sourcing strategy to find the perfect fit. Additionally, I am accountable for managing current contractor’s paperwork, pay rates, and their overall experience while on the job.

Rockville Ice Arena

Rockville, MD Manager/Sales, August 2007 – December 2010

While working at RIA, I was responsible for facility operations including: scheduling, maintenance, supervision, training, and customer service. In addition, I handled sales for the dasher board and lighted advertisement boards thought out the facility.

Junior Women’s Hockey League Tournament Winter 2006, 2007

• Planning liaison between venue and Director of the Washington Pride

• Organized team schedules

• Ticket sales

• Oversee overall tournament operation

ACHA Division II Southeast Regional Tournament Winter 2008

• Organized team schedules

• Ticket sales

• Oversee overall tournament operation

Hockey Initiation Program December – January 2010

• Organized 6 week camps using an overarching practice game-plan

• Responsible for ordering gear and maintaining inventory

• Worked closely with Director of Caps Kids Club to ensure alignment between programs

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