Customer Service Representative

Smita Jadav

**** – **** Markham Rd 647-***-****

Scarborough, ON M1H 2Y7 **.********@*****.***

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OBJECTIVE: Accomplished, achievement driven and results oriented St. Lawrence graduate seeking an opportunity to work as an Office Administrator.

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PERSONAL PROFILE

• Gained extensive experience working in a Medical Office as an Office Administrator and Reception of clients during student placement.

• Expertise using Health Screen Software during course and placement for charting and maintaining records and scheduling appointments.

• Recognized for accomplishing multiple objectives by multitasking to complete assigned duties in a highly organized manner, enhancing well-functioning of the organization.

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EDUCATION

Office Administration – Medical Diploma April 30, 2012

St. Lawrence College, Kingston, ON

Completed Key Courses such as Microsoft Word, Excel, PowerPoint, Access, Publisher, Accounting, and Office Procedures.

Used Health screen software for charting, billing, record keeping, scheduling appointments and correspondence.

Maintained G.P.A. of 3.6 throughout 2 years of the course.

Bachelor of Dental Surgery (B.D.S.) September 20, 2006

Government Dental College & Hospital, Ahmedabad, Gujarat, India

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WORK EXPERIENCE

OFFICE ADMINISTRATOR (STUDENT PLACEMENT)

1) KFL&A Public Health, Kingston, ON 6 April 2012 – 20 April 2012

2) Immigration Services Kingston Area, Kingston, ON May 6 2011– July 8 2011

Duties: 1) Schedule Appointments 2) Maintain Medical Records

3) Billing, Filing & Bookkeeping 4) Maintain Supplies & Equipments

CUSTOMER SERVICE REPRESENTATIVE ( PART TIME) April 2011 – April 2012

3) Mac’s Convenience Stores, Kingston, ON

Duties: Cashier, Taking delivery of supplies, Answering phone calls

DENTIST

4) Dharmsinh Desai Dental College, India February 2008 – December 2010

5) Bhalla Multispeciality Dental Clinic, India September 2006 – December 2010

Duties: Treating Patients, Teaching students, Administrative support, Ordering inventory and supplies, Keep track on Inventory, Maintaining records of patients, Arranging seminars