Customer Service Marketing

Jana Pozsgay

***-**** ** ****** *.W. Calgary, Alberta T2T 3M9

Mobile 587-***-****

E-mail: *******.****@*****.**

Professional Profile

Determined, motivated, loyal, adaptive, likeable, productive, responsible and trustworthy

Skills Summary

Marketing Skills: Experience with developing various marketing proposals, knowledge of consumer behavior, the marketing mix and assisted in event planning

Computer Skills: Microsoft Office, Word, Excel, PowerPoint, Project Gallery, Mac OS Mail

Teamwork Skills: Strong interpersonal skills and able to adapt to new environments. Experience in dealing with group projects, while attending university and worked with different teams everyday for the City of Edmonton

Communication Skills: Ample experience regarding oral presentations for class projects,

writing proposals and papers

Education

Bachelor of Management Degree September 2009-August 2011

Major: General Management

Minor: Social Responsibility

University of Lethbridge-Lethbridge, AB

Business Administration Diploma (transfer) September 2007-April 2009

Major: Marketing

Northern Alberta Institute of Technology-Edmonton, AB

Fashion Marketing Certificate September 2006-April 2007

Major: Fashion Marketing

Olds College-Olds, AB

Work Experience

Public Relations/ Event Assistant-Lauren Bagliore Design House

(Contract Position)-Calgary, AB October 2011-April 2012

-Updated all press on press blog

-Created press books

-Assisted with organizing special events

-Assisted with administrative tasks

-Performed under pressure with strict timelines

-Managed multiple projects at one time

Malaysia Work Study Program-Kuala Lumpur Performing Arts Center

(Summer Marketing Internship)-Kuala Lumpur, Malaysia Summer 2011

-Assisted the Marketing Manager

-Performed research to identify clients, sector opportunity and competition

-Updated social media

-Completed a survey analysis

-Customer relations

-Assisted in special events

-Completed a media list on various publishers and magazines

-Wrote interview questions for journalists

-Wrote press releases

-Assisted with administrative tasks

Horticulture Seasonal Labor-City of Edmonton

(Summer Seasonal Labor, full-time) Summer 2010 and 2011

-Worked with different teams daily

-Regularly interacted with the public

-Planted and maintained flowerbeds

-Dealt with machinery

Admissions-Royal Alberta Museum

(part-time)-Edmonton, AB September 2008- August 2009

Royal Alberta Museum-Edmonton, AB

-Customer service representative

-Knowledge of museum exhibits

-Cashier skills

-Answered phones

-Familiar with in-house computer programs

Volunteer/Extra Curricular

Lethbridge Humane Society February-May 2011

-Volunteered as a dog walker

Gult Museum October 28th, 2010

-Volunteered as an events assistant for their Vampire Movie Marathon

Fashion Club 2007

-Planned Olds College’s 2007 annual fashion show

-Member of the decorating committee

-Master of Ceremonies by presenting the designers of the event

References

Available upon request

Contact this candidate