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Customer Service Office

Location:
Long Beach, CA, 90804
Salary:
30,000
Posted:
July 02, 2012

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Resume:

Sabrina Shired

**** ****** *** *** ***

Long Beach, CA 90804

707-***-****

Email: ***********@*****.***

EDUCATION

Washington State University

Pullman, WA

B.A. - Social Sciences & Cultural Ethnic Studies 2008

EMPLOYMENT

9/20/11-present

Girls Incorporated of Alameda County – AmeriCorps Member, San Leandro, CA

Fourth Grade WOW! Program Group Leader

DUTIES:

• Lead daily after-school programming in science, health, sports and social and emotional learning for 18 students.

• Provide 1:1 and small group academic assistance to high-need youth during the school day.

• Responsible for engaging students in homework assistance, modifying curriculum to meet needs of group, managing classroom volunteers and communicating with families.

• Develop culturally competent curriculum and lead daily after-school programming around literacy,

• self-esteem, and leadership development for 18 fourth grade girls

• Completed over 100 hours of training in youth development and cultural awareness.

4/30/09- 4/30/10

Sonoma County Counsel

575 Administration Dr.

Santa Rosa, CA 95401

Office Assistant II

DUTIES:

• On a daily basis, managed front reception desk to assist public patrons with information requests, document deliveries and provided directions.

• Filed Legal Documents

• Data-entry into legal file system program (Abacus) and into Excel to maintain case files

• Responsible for obtaining documents from County Clerk's office for various cases on an ongoing basis

• Answered multi-line phones for large office

• Faxed legal documents

• Photo copied and scanned legal documents

• Experienced in binding legal briefs

• Word processing programs for labels, envelopes and mailings

9/2009-2/2010

Summerfield Waldorf High School

655 Riverside Road

Santa Rosa, CA 95401

Varsity Head Coach Girls Basketball

DUTIES: This included coordinating game schedules and working with athletes to prepare them for competition. I utilized my extensive knowledge of the rules, strategies, and techniques of basketball.

1/2009-6/2009

Sonoma Mountain Elementary School

1900 Rainier Cir

Petaluma, CA 94954

Physical Education Technician

DUTIES: This included creating a curriculum for the lower grade P.E. classes, setting up equipment as needed, instructing youths in proper form of exercise, and overseeing classes in outside education

9/2008-4/2009

Manpower Temp Agency

Santa Rosa, CA 95401

Office Assistance II

DUTIES: On a daily basis, managed front reception desk to assist public patrons with information requests, document deliveries and provided directions.

5/2004-12/2005

University of Sports

Rohnert Park, CA 94928

Camp Supervisor, Coaching, Skill Teaching

DUTIES: This included working basketball camps, supervising young athletes, organizing games, and acting as referee for games.

Additional Information: A full scholarships to Washington State University, CPR certificates, Volunteer with Boys and Girls Club. In college, I helped start a scholarship program for students who where wanted to minor leadership.

• Hardworking, excellent interpersonal communication skills.

• Work experience in general business and legal office setting.

• Experience with MS office, data entry and internet skills.

• Exceptional customer service and office support skills.

REFERENCES

• Provided upon request



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