Customer Service Administrative Assistant

DONNA SARVIS

**** ***** ***** ***********, **, **504 770-***-**** **********@*****.***

Reliable, detail-oriented Accountant

Professional Profile:

More than 10 years of accounting experience with in-depth knowledge of related processes and procedures

Demonstrated ability to manage multiple projects while maintaining accuracy and meeting tight deadlines

Works well in high pressure environments under minimal supervision

Exceptional time management, communication, and leadership skills

Core Competencies:

Accounts Payable/Receivable Payroll Reconciliations Journal Entries Trial Balances Database Management

Technical Skills:

Great Plains Accounting Software Microsoft Office: Access, Excel, Outlook, Word, PowerPoint Lotus Notes

PROFESSIONAL EXPERIENCE

Accountant: THE SALVATION ARMY, Gainesville, GA, 1999 – 2011

• Maintained accurate financial records, including accounts payable/receivable, payroll, and bank reconciliations. Recorded monthly, quarterly, and annual journal entries as well as trial balances into spreadsheet and databases. Provided internal/external auditing services for businesses and individuals.

• Analyzed business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses. Prepared reports comparing budgeted vs. actual costs developing, updating, and evaluating budgets. Maintained compliance with federal, state, and company regulations.

• Identified opportunities for increased efficiency and accuracy, developing solutions to recordkeeping and accounting systems that resolved business and financial issues. Saved company over $100K through renegotiating contracts for services/utilities and locating unnecessary expenses.

• Served as HR liaison between management and employees fielding questions, interpreting and administering contracts, and resolving work-related issues. Compiled statistical reports concerning personnel data.

• Performed general HR duties, including providing current and prospective employees with relevant information regarding policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.

Account Specialist: AAA BONDING, Gainesville, GA, 2007 – 2009

• Recorded debit, credit, and total accounts on spreadsheets, databases, and specialized software. Maintained inventory records and ensured compliance. Coded documents according to company procedures.

• Performed general office duties, including customer service, communications, and administrative organization. Reviewed figures, postings, and documents for correct entry, mathematical accuracy, and proper coding.

Accountant: HAMCO DATA SERVICES, Cleveland, GA, 2000 – 2002

• Classified and summarized statistical and financial data to maintain accurate records. Compiled accounting and auditing reports and tables with emphasis on cash receipts, expenditures, accounts payable/receivable, and profits and losses. Processed payroll and prepared balance sheets, income statements, and trial balances.

Administrative Assistant: AMERICAS HOME PLACE, Gainesville, GA, 1995 – 1999

• Provided administrative and accounting support for office, including working with accounting software and financial data to ensure accuracy and proper budgeting.

EDUCATION

Bachelor of Arts in Accounting, 3.8 GPA, expected 2012, ASHFORD UNIVERSITY, Clinton, IA

Certificate in Accounting, BOCES TECHNICAL SCHOOL, Goshen, NY

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