customer relations

CHRISTOPHER P. FARRELL ** Village Drive (***) *** - 1861

Livingston, NJ 07039 *******@***.*** SUMMARY

A business professional with experience in investigating and resolving issues related to financial plans and retirement applications while working in related service center capacities. Demonstrated strong interpersonal, analytical and communications skills with a focus on ensuring customer service. Licenses – Series 6 – currently inactive.

PROFESSIONAL EXPERIENCE ENABLX, Randolph , NJ 7 /2008 – 8 / 2008 Customer Service MRS ASSOCIATES, Parsippany, NJ 5 / 2008 – 6 / 2008 Collections Third party individual collections

FLEET WASH, Fairfield, NJ 6 / 2007 - 8 / 2007 Collections

Collect funds from business customers who were 60 to 90 days delinquent.

REGISTRAR AND TRANSFER COMPANY, Cranford, NJ 2005 – 1 / 2007 Telephone Representative Resolve cases dealing with dividend payments, stock certificate issues, responding to client inquiries and promoting customer service. Answer stockholder calls dealing with issues and concerns about their accounts.

TREASURE ISLAND, MACY’S 2002 – 2004 Various retail positions

EQUITABLE INSURANCE, Secaucus, NJ 1996 – 2001 New Business Annuity Application Analyst Consult financial representatives concerning necessary requirements to process annuity applications both individual and employer sponsored. * Responsible for resolving a case in which an application with $250,000 came to us missing state regulated replacement documents. EDUCATION BA, Psychology, Seton Hall University