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Customer Service

Conway, Arkansas, United States
20.00/hr +
May 31, 2012

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Work Experience:

Integrity Models Inc

Little Rock, AR United States

**/**** - *******

Hours per week: 0

promotional modeling

Supervisor: Colleen Carr (501-***-****)

Okay to contact this Supervisor: Yes

promotional modeling- review product details, advertise and promote product at events or conventions.

acting- fill in actor for short film or movie

United States Postal Service

Conway, AR United States

03/2011 - 10/2011

Salary: 19.88 USD Per Hour

Hours per week: 30

Series: 0001 Pay Plan: AA

Rural CarrierAssociate (This is a federal job)

Supervisor: Dana Urbanski (501-***-****)

Okay to contact this Supervisor: Yes

Sort mail, verify and validate, deliver mail

Delta Airlines

Little Rock, AR United States

07/2010 - 01/2011

Hours per week: 30

Customer Service

Customer Service, Special Services, Reservations, Baggage Check-in, Kiosk Assist

Air Wisconsin Airlines operated as United Express

Little Rock, AR United States

08/2009 - 07/2010

Hours per week: 24

Passenger/ Customer Service Agent

Supervisor: Ray Brown (501-***-****)

Okay to contact this Supervisor: Yes

Customer Service, Trained other employees for ramp and reservations, bookkeeping, updated files for audits, baggage claim, communicated with aircraft, loading and unloading of aircraft, gate duties, daily equipment checks, scheduling for employees, rebooking, issuing reimbursements and vouchers.

Safehouse Security

Conway , AR United States

01/2007 - 08/2009

Salary: 10.00 USD Per Hour

Hours per week: 10


Supervisor: Willie LeVart (501-***-****)

Okay to contact this Supervisor: Yes

Installed Quickbooks. I build proposals; record expenses, sales, and equipment ordered for jobs. Record keeping, general accounting, planning and budgeting. Cost control and reduction. Currently employed at this position.

Univ of Central Arkansas

Conway, AR United States

02/2009 - 05/2009

Salary: 200,000.00 USD Per Year

Hours per week: 40

secretary II G13/ office manager

Open up in the morning, oversee & evaluate student workers performance, responsible for purchase orders, website development & updates, keeping calendar coordinated for 4 faculty members, making appts, purchasing supplies for office, copies for meetings, accounting, keeping up with purchases made by faculty for events, using their pcards, supplied by university.

Microsoft Word, Excel, PowerPoint, & Access

microsoft excel, word, publisher. Programming website

currently employed at this position, planning on moving closer to LR, within next couple of months.

Univ of Central Arkansas

Conway, AR United States

07/2008 - 02/2009

Salary: 20,000.00 USD Per Year

Hours per week: 40

Document Examiner II G12

Supervisor: Donna Johnson (501-***-****)

Okay to contact this Supervisor: Yes

Examining transcripts, verifications, validating, working with two different software programs to check classes and degress. Printing transcript for one hour processing, all mail & email requests. Using excel, word, publisher. Answering phones, copying, balancing.

Very fast paced.. type 62 wpm

Vilonia Schools

Vilonia, AR United States

08/2007 - 12/2007

Hours per week: 40

Paraprofessional/ Teacher's Asst.

Substituting for classes, administering tests, pull out small groups for struggling students, overseeing classroom work, pull out individual instruction for make-up work or struggling students. Filing, copying, laminating, and developing projects.

Responsible for inventory and librarian duties in teacher's only library. Library contains teacher's manuals, leveled reading books for testing, computer programs, and classroom text books.

Arkansas Pigeon Racing Club

Whitehall, AR United States

05/2003 - 09/2006

Hours per week: 10

secretary fill in

volunteer position, birds were electronically banded. I used software & scanner for entrants to clock-in birds, entered race date, locations, wind speed, weather for race on weekends. Talked to driver to establish locations with gps reading and windspeed. Traveled back next day with race results. Helped design and order trophies.

No one to contact, racers dissolved

Boy Scouts of America

Sheridan, AR United States

02/2000 - 08/2002

Hours per week: 25


Recruit and Supervise Den Leaders. Coordinate weekly meetings, weekend trips, camp-outs, sporting events, banquets, competitions, advancement and awards ceremonies. Manage sales, product distribution, and inventory. Planning and budgeting outings and awards. Managing and Scheduling fund raisers. Planning and Managing leader meetings. Planning, editing and publishing monthly newsletter. Responsible for collecting information on available on state wide workshops and summer camps. Record keeping on registrations and achievements. Working with District office submitting registration records, achievements, and purchasing awards and supplies.

Russellville Eye Clinic

NA, United States

04/1990 - 08/1990

Hours per week: 40

Computer Programmer

Supervisor: Dewey Jones (479-***-****)

Okay to contact this Supervisor: Yes

Filing Records, Programmed computer for medical billing to Blue Cross and Medicare, daily accounting, data entry

St. Mary's Regional Medical Center

NA, United States

06/1989 - 03/1990

Hours per week: 60

Patient Relations Rep, Community Relations Rep, On-call medical record

Supervisor: Cindy Chase (479-***-****)

Okay to contact this Supervisor: Yes

Job description: visiting all patients daily to check on their satisfaction of care, problem-solving and handling problems with whichever department was at fault, including physicians. Reporting to the CEO on a regular basis, keeping records of daily visits. Helping any department that was in need of relief; including the emergency room.

On-call Medical Records- wear a beeper, on-call to pull medical charts and sometimes of f of micro-fish and deliver to ER within 10 minutes.

Desktop Publishing- trained on MAC to create brochures for hospital. Assistant for seminars and training of staff

Grant County Clerk's Office

NA, United States

01/1988 - 05/1989

Hours per week: 40

Deputy Clerk

Supervisor: Maurice Shoptaw (870-***-****)

Okay to contact this Supervisor: Yes

Filing marriage license, mortgages, deeds, notarizing documents, payroll


Dept of Education Little Rock, AR United States

Technical or Occupational Certificate 09/2007

Credits Earned: 480/480

Relevant Coursework, Licenses and Certifications:

Paraprofessional Test to clip out of Assoc Degree required for employment

Baptist RN School Little Rock, AR United States

Some College Coursework Completed 12/1988

Sheridan High School Sheridan, AR United States

High School or equivalent 05/1987

Job Related Training:

Web Development Training, Groupwise Training, PCard (company credit card- management training), Diversity, and Sexual Harassment Training, Ramp Training/ Air Wisconsin, Customer Service Training/ Air Wisconsin, Basic Accounting Training, Safety & Airport Security test







Donna Johnson (*)

Univ of Central Arkansas



Whit Klein

Transportation Security Administration

BDO officer


Tanya Baker

Baker Refrigeration



Lila McCauley (*)

Univ of Central Arkansas

Secretary II


George Reimer (*)

Hewlett Packard


(*) Indicates professional reference

Additional Information:

Perfect score on Paraprofessional Test with Board of Education, experienced in Microsoft Word, Microsoft Excel, PowerPoint, Access, desktop publishing, Quickbooks

Typing test at 62 wpm

experience medical records, medical terminology, data entry

Contact this candidate