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Sabrina Resume'

South Holland, IL, 60473
September 27, 2008

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Sabrina Johnson

***** ****** *****

South Holland, IL 60473 Phone: 708-***-****


Roosevelt University Business Major interested in a challenging and exciting job opportunity. Demonstrate communication and writing skills, along with the ability to easily grasp complex situations, adapt and learn quickly. Work as team player or independently in a highly demanding working environment.

Special Skills

• Microsoft Word, Lotus Notes, Desktop Underwriter, Extra, Contour, LP/Input experience.

• Excellent people skills, multi-tasking and analytical skills

• Outstanding customer service experience and skills

• Oral/written communication abilities, strong computer skills including formatting

• Ability to organize, prioritize and manage workflow


Roosevelt University, Chicago, IL

Major: Business Administration

01/04 - Present

Employment History

4/01 – 12/07 Collateral Management-Post Closing/Verification/Harris Bank, Chicago, IL

• Process loan documentation with follow up on exceptions

• Update tracking system with collateral information

• Maintain control of documents, including filing and verification

• Maintain security of negotiable instruments

• Resolve and respond to customer service inquiries and requests in a timely manner

• Assist internal/external customers with questions concerning collateral

• Prepare and distribute reports daily

• Identify, communicate and make recommendations for process improvements

• Distribute close cards for management when needed

• Provide support of “PNMA’s”

• Streamlined renewal process for Collateral Representative Team

• Provide support for Real Estate Tax verification process

9/97-4/01 Mortgage Processor/Contemporary Services, Inc., Schaumburg, IL.

• Performed data entry of 1008 and 1033 forms

• Opened loan files

• Performed loan documentation reviews

• Reviewed and updated credit reports

• Conducted loan applications registration

• Desktop underwriting

• Performed routine loan tracking

• Created and maintained funding documentation preparation

• Working knowledge of tasks associated with Closing personnel

• Thorough knowledge of company policies; loan products; investor, closing and underwriting guidelines

• Strong understanding of mortgage lending/banking and related industries

References available upon request

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