Restaurant Manager
Resume:
KIMBERLEE CARVALHO
Kaneohe, Hi 96744
Phone: 808-***-****
Mobile: 808-***-****
OBJECTIVE:
To join a well established, successful, team oriented, company that will allow me to utilize my talents, skills and knowledge.
SKILLS:
My 20 yrs of Restaurant experience with 18 yrs management experience shows a proven track record of managing various restaurant sizes with diverse employees. I have continuously handled interviewing and hiring of all employees, training of crew members as well as training all levels of managers covering all aspects in the restaurant industry. I am a strong motivator and communicator. I possess strong managerial, organizational and leadership skills that I use to create a productive, profitable and fun work atmosphere.
EXPERIENCE:
2008 GENERAL MANAGER, COLD STONE CREAMERY WAIKIKI
• Lead and direct all staff in attaining maximum sales volume and exceptional customer service.
• Purchase all products needed.
• Prepare and analyzed weekly/monthly budgeting, inventory, labor, and food cost control.
• Weekly schedule making.
• Responsible for all marketing and sales volume.
• Hire and train all new hires, current employees and management.
• Coach and direct team to achieve operational goals.
• Review store operations & identify any problems, concerns, and opportunities for improvement.
• Responsible for all cash. Conducted daily cash audits with cashiers and daily deposit drops. Responsible for backup change and petty cash.
•
2008 HAWAII REALTY ASSOCIATES, LLC
• Real Estate Agent
• Assist clients with buying/selling their home/land.
2007 COLDWELL BANKER PACIFIC PROPERTIES
• Real Estate Agent
• Assisted clients with buying/selling their home/land.
2006 RESTAURANT MANAGER, CANOES AT THE ILIKAI
• Managed Canoes Restaurant/Lounge, Paddles Pool Side Bar, Room Service.
• Lead and direct all staff in attaining maximum sales volume
• Created exceptional customer service.
• Purchased/inventory of products including all liquor/alcohol needed.
• Weekly schedules/labor control.
• Hired/trained all new hires and current employees.
• Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Performed monthly cash audits on all employees.
2003-2006 MORTGAGE LOAN OFFICER
• Assisted clients with financial aspects of buying a home.
• Helped clients restore credit.
• Found clients the best possible loan that old fit within their needs.
2003-2005 RESTAURANT MANAGER/CATERING MANAGER KAKA’AKO KITCHEN
• Lead and direct all staff in attaining maximum sales volume and exceptional customer service.
• Purchased all products needed for FOH as well as Catering Dept.
• Prepared and analyzed inventory and labor control.
• Weekly schedule making. Scheduled and coordinated all catering functions and special events.
• Responsible for all bookings and sales agreement contracts.
• Set-up and break-downs of all functions.
• Hired and trained all new hires and current employees.
• Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Responsible for all cash. Conducted daily cash audits with cashiers and daily deposit drops. Responsible for backup change and petty cash.
2001-2003 RESTAURANT MANAGER, ZIA’S CAFFE (Full Service Restaurant)
• Lead and direct all staff in attaining maximum sales volume and exceptional customer service.
• Purchased all products needed, prepared and analyzed inventory, labor and food cost control, weekly schedules.
• Hired and trained all new hires and current employees.
• Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Responsible for all cash including deposits and change. Conducted daily cash audits with all cashiers.
2000-2001 RESTAURANT MANAGER, JACK-IN-THE BOX
• Lead and direct team members in attaining maximum sales volume and exceptional customer service.
• Purchased all products needed, prepared and analyzed weekly inventory, labor and
Food cost control, profit/lost statements, weekly schedules and payroll.
• Hired and trained all new hires and current employees.
• Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Responsible for all cash including deposits and change. Conducted daily cash audits.
1999-1999 RESTAURANT MANAGER, PAPA JOHN’S PIZZA
• Organized and prepared the openings of the first 7 stores.
• Conducted all aspects of hiring and training of new managers and crew members.
• Lead and direct team members in attaining maximum sales volume and exceptional customer service.
• Purchased all products needed, prepared and analyzed weekly inventory, labor and food cost control, profit/loss statements, weekly schedules and payroll.
• Created training guides and materials for management staff.
• Hired and trained all employees and managers, conducted orientations for all managers and crew members. Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Responsible for all cash including deposits and change. Conduct daily cash audits.
1996-1999 RESTAURANT MANAGER, PIZZA HUT.
• Lead and direct team members in attaining maximum sales volume and exceptional customer service.
• Purchased all products, prepared and analyzed weekly inventory, labor and food cost control, profit/loss statements, weekly schedules and payroll.
• Trained Restaurant Managers and Assistant Managers for restaurants on the windward side of the island.
• Hired and trained all crew members. Coached and directed team to achieve operational goals.
• Reviewed restaurant operations & identified any problems, concerns, and opportunities for improvement.
• Responsible for all cash including deposits and change. Conduct daily cash audits.
EDUCATION:
1990-1993 Liberal Arts, Windward Community College
2002-2004 Pharmacy Technician, Education Direct
2003 Mortgage Loan Officer License
2005 Real Estate License, Vitousek Real Estate School
REFERENCES UPON REQUEST
Contact this candidate