Quality Assurance Training

Gabriel R. Martinez

***** ***** **** ******* ** *9424 (616) 510 – 8283

*******@*******.***

SUMMARY OF QUALIFICATIONS

Results producing Continuous improvement lead / Supervisor career spanning 5+ years, demonstrating year-over-year improvement in Safety, Quality, Processes, and On Time Delivery to internal and external customers. Continuously improving the processes of operations by eliminating the seven forms of waste and creating processes that add 100% value to the customer by utilizing people's skill to solve problems proactively and constantly move towards the ideal situation or 'true north' . Core knowledge and skills areas include:

Team Building & Motivation Process Improvement Mentoring & Coaching

Problem solving Quality Assurance Strategic Planning

Staff training & Development Cost Reduction 5S’s

PROFESSIONAL EXPERIENCE AND HIGHLIGHTS

Facilitator (Continuous Improvement Lead) Receiving Department, Herman Miller, Holland, MI

Jan 2009 – Present

• Improve daily operational availability thru eliminating the seven form of waste.

• Reduce Unit per-labor hour thru problem solving.

• Create daily job rotations for employees.

• Follow and support good housekeeping practices (5S’s).

• Provide training (JI) to new employee and existing employee.

• Data entry.

• Create job instructions based on customer demand.

• Address all employees business related concerns in a timely manner.

• Provide Management with weekly updates on savings.

Work Team Leader Case/Tower Assembly Department, Herman Miller Spring Lake. Mi

Apr 2011 – Nov 2011

• Ongoing planning (A3), coordinating, training, and supervising the work of staff.

• Coach department facilitators on Lean Manufacturing.

• Responsible for facilitating change.

• Responsible for employee selection (determining staffing levels & skills required) and training.

• Resolve and analyze work related problems.

• Ensure 100% on-time delivery of quality products to the customer

• Maintain production records.

• Responsible for the team's safety program.

• Ensure the team's performance and accountability to zero defects.

Work Team Leader Receiving Department, Herman Miller, Holland, MI

Nov 2010 – Apr 2011

• Ongoing planning (A3), coordinating, training, and supervising the work of staff.

• Developed the area of transportation to maximize the scheduling efficiencies and output.

• Making sure that needs of internal-customers are exceeded by working closely with all operations departments.

• Coach department facilitators on Lean Manufacturing.

• Resolve and analyze work related problems.

• Resolve internal problems between expediters, planners, and buyers resulting in a more effective communication group.

• Inform buyers of shortages and discrepancies.

Facilitator (Continuous Improvement Lead) Equa and Ergon Department, Herman Miller, Holland, MI

Oct 2006 – 2009

Co- facilitated set ups of new chair lines and consolidating existing ones.

• Supported department to achieve department goals.

• Documented operator struggles on hour by hour board.

• Improve daily operational availability thru eliminating the seven form of waste.

• Reduce Unit per-labor hour thru problem solving.

• Create daily job rotations for employees.

• Follow and support good housekeeping practices (5S’s).

• First time quality lead for department help, reduce scrap cost and PPM’s.

• Provide training (JI) to new employee and existing employee.

• Data entry.

• Create job instructions based on customer demand.

• Address all employees business related concerns in a timely manner.

• Provide Management with weekly updates on savings.

EDUCATION AND TRAINING

Davenport University, Holland, MI

Bachelor of Business Administration, 2012

Ashworth University, Norcross, GA

Associates of Science in Marketing, 2007

Associates of Business Management, 2005

Work Team Leader Bridge Program 2011 Training includes HR Fundamental, Substance Abuse Awareness, Workplace Harassment Prevention, Engagement through Equity, Performance Planning, Talent Acquisition, Ergonomics, Disciplinary Process, and Lean Principles.

Computer Skills: Word, Excel, Power point, Baan, Mainframe, Lotus Notes, Business Objects

Contact this candidate