Customer Service Data Entry

Ruby Lewis

**** *****

Houston Texas *****

Cel:713-***-****

Email: Address *.*******@*****.***

Versatile employee with experience in Data Processing and Customer Service. With recognized strengths in problem solving and trouble shooting

The City of Houston/2010-2011

SE Jail Division

Data Entry Clerk/Customer Service

• Provided and explained information to customers about prisoners.

• Prepare prisoner’s documents to be transferred to the County Jail.

• Update prisoner’s information.

• Log in information when prisoners are being released.

• Retrieve prisoner’s property upon release.

• Input prisoner’s personal and arrest information

Valic Retirement Services/1997/2010

Data Entry/Online Processing Clerk

• Quality Reviewed client remittances information before processing. Researched and resolved any error discovered. Verified and transmitted all premium and none premium jobs to process contributions.

• Retrieved participants remittances files from Pret internet, Electronic payment, Receivable Edge, Lockbox’s, Mail for posting.

• Inputted remittances using Keymaster, 10 Key by touch, TSO, Monarch, IMS, Excel, to process contributions into the client’s account.

Inchape Testing Service

Lab Technician/Data Entry Clerk

• Inputted data files for United States Department of Agriculture pesticide residue.

• Prepared meat samples using fat extraction,oven and solvents

• Uploaded fat samples into a GeL Permeation Chromatography (GPC) for testing.

• Logged in tests results.

• Processed monthly billing for USDA.

Technical Skills

Filing Microsoft word

Faxing Ten Key by touch

Lotus Notes Typing

Scanning

Windows

Education

H P Carter Vocational School (Clerk Typist)

Texas Southern University (GED)

Massey Business College (Administration Assistant)

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