Customer Service Medical Assistant

JENNIFER URRUTIA

***** **** ****** ***** *********, CA 91605

818-***-**** ********.********@*****.***

Seeking a position in the Medical Field as a front or back office Medical Assistant where I can fully utilize my education, training and skills while making a significant contribution to the organization.

Vital Signs

12 Lead EKGs

Venipuncture/injections

Urinalysis

Appointment scheduling

Eye & ear irrigation

Clinical procedures and examination

Minor surgical procedures

Microsoft Word

Typing 40 wpm/10 key by touch

Charge slip/encounter forms

Medical insurance forms

Med soft medical billing/coding (ICD-9/CPT/HCPCS)

Education

Medical Assistant (MA), 2010-Present

Certified in Venipuncture, 2010-Present

Certified in First Aid & CPR, 2011-Present

Certified Los Angeles County Fire Card, Present

High School Diploma, VAN NUYS COMMUNITY ADULT SCHOOL, 2011-Present

Professional Experience

DR. JALIL RASHTI, M.D. Encino, CA

Back Medical Assistant/Physical Therapy Aide, 2012-2012

Assisted the physician in rooming patients and conduct patient history/intake (mechanism of injury, medications, pain scale, treatment).Prepared sterile set up and assist in Hyaluronic Acid and Cortisone injections and assisted also in removing sutures and performed steri-strip and dressing changes in post-operative patients. Routinely, stock and sterilize exam rooms; always maintaining inventory. Assisted Licensed Physical Therapists by setting up and worked with patients on individual exercises. Instructed patients regarding compliance with prescribed therapeutic regimens; recognized for ability to quickly establish relationships with patients and maintain their trust throughout therapy.

BACK TO WORK INDUSTRIAL MEDICAL GROUP Van Nuys, CA

Front/Back Medical Assistant, 2011-2012

Assisted with administrative responsibilities including greeting patients and giving them appropriate medical history and insurance forms to complete, as well as answering phones and scheduling appointments. Recorded patients’ medical and treatment information and received payment or health insurance information for billing purposes. Escorted patients to exam areas, reviewed paperwork to ensure accuracy and completion, and explained any required procedures to prepare the patient before the chiropractor's exam and treatment. Prepared exam and treatment area by cleaning and ensuring appropriate supplies is available.

THERAPEAUTIC LIVING CENTER FOR THE BLIND Northridge, CA

Residential Aide, 2011-2011

Assisted clients by providing housekeeping services in clients’ homes; swept and cleaned floors, cleaned

bathrooms, fixtures, appliances and related facilities; dusted and vacuumed, changed bed linens, washed

inside windows, did dishes, washed, dried and ironed clothing, prepared food, did shopping for clients,

assisted in other household procedures, paid bills and maintained records.

SEARS HOLDINGS CO. Northridge, CA

Customer Service, 2009-2009

Assisted customers with their purchases accepted various methods of payment transactions. Answered questions in regards of merchandise throughout the store, reconciled register at the end of shift; assuring all monies were accounted for. Provided excellent customer service to satisfy their needs, provided support throughout the store where needed.

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