Sales Manager
Resume:
Timothy M. Diggs, Sr.
**********@*****.***
Objective:
Securing a position that will fully utilize my years of documented success as a results-oriented professional in the diverse area of management.
Areas of Strength:
• Solutions provider, skilled in critical decision-making, eagerly embracing new ideas and creative pathways to produce quality results.
• Articulate communicator: poised and competent as a professional business representative
• Excellent Trainer with an uncanny ability to engage trainees and make learning fun
• Extensive Sales Training with large commercial companies in various areas
• Strong Project Management skills and the ability to manage multiple projects.
• Goal oriented and Motivated
• Excellent communication and guest /EMPLOYEE RELATIONS SKILLS
• Proven track record in delivering Quality dining experience
• Working knowledge of cost control in build Sales and maximizing profits
Professional Experience
Aldi Supermarket - Baltimore, Maryland (2009-2010)
Management
• Complete daily, weekly, and yearly sales projections
• Complete monthly sales, labor and cost report
• Ensure the operational excellence of the center and maintain the highest level of customer service by managing staff of 10+
• Increased customer satisfaction through targeted customer surveys ,and implementing top 5 recommendations
• Build sales and Maximize profits by being the only manager to achieve the labor budget in almost 2 years
La Fiesta Grill
General Manager-Owner Baltimore, Maryland (2006-2009)
• Recruit and hire excellent restaurant staff based on attitude and aptitude resulting in low employee turn over rate.
• Ensure all staff is properly trained and certified
• Developed the budget by monitoring food cost and maintaining food inventory ledgers
• Prepared daily, monthly, and yearly sales report with projections
• Develop marketing plans to increase in-store sales and develop catering clientele
• Developed recipes for food preparations and planned menus
• Developed and maintained great working relationship with catering clientele.
Ruby Tuesday
General Manager - Baltimore, Maryland (1998-2006)
Recruit and hire excellent restaurant staff based on attitude and aptitude resulting in low employee turn over rate.
• Directly supervise two managers, four shift leaders and 53-65 employees
• Exceeded restaurant sales goals by 27% for 2005
• Reduced inventory costs by 33% through evaluating and streamlining vendor selections process
• Complete monthly budgets and end of the year report
• Met weekly with all management staff to coordinate schedules, discuss operations and set Goals
References
• Mellissa Zanjani, Vice President of Student Affairs
Mercer Community College
1200 Old Trenton Rd
West Windsor, NJ 08550
• Michelle Williams, Banking Center Manager
Bank of America
10 Light St.
Baltimore, MD 21202
Education
• Carver Vocational High School – Baltimore, MD (1984-1988)
Accreditations
• Baltimore City Council Citation for Leadership 2010
• Food and Safety Certification (2009-2012)
Contact this candidate