Customer Service Management
Resume:
William Kevin Davisson
Apple Valley, Ca. 92307
******@*******.***
Objective:
An position with strong maintenance, customer service at a heavy value, computer skills, management with over 20 employees at a high past environment, exceptional computer knowledge for analyzing reports.
Skills Summary
More than 20 years experience as an assistant for supporting managers in customer service and maintenance. Exceptional computer knowledge for analyzing reports, experience with coordinating staff for meeting on job duties.
Education
High School Diploma
Working for Associate degree
Work Experience
Home Depot 1993 -2012
Work following departments Paint, Flooring, and Garden, Tool rental, Inventory management and Receiving.
Ordering inventory for replenishment, Worked in receiving, unloading and receiving trucks of freight. Ran Tool Rental repairing of tools and ordering of parts. Ensure all hazmat procedures were followed in all departments.
1970 1993 Equipment tool rental business
Manager of tool rental
Rental of tools, equipment and party rentals. I maintain all equipment to be ready for rentals, ordered all replacement parts as needed. Ensured all deliveries and pickups were done on time.
USAF military 1972 – 1978 Honorable discharge
In active Military 1972 – 1974 Air National Guard 1974 - 1978
A missile system Technician, work on AGM 28 Hound dog missile, work on Air to air missile and radio technician, had a Top Secret Clearance
Had my own Apartment and housing Maintenance business, Brought repo homes up to bank standards for resale of homes. Also maintain and brought apartments up to new owner standards. Did plumbing, electrical, painting, new flooring and any other items required.
References:
Patty Valenzuela 909-***-**** Lena Gonzalez 760-***-****
George Ghafari 760-***-**** Pattie Belher 760-***-****
Carrie Bennett 760-***-****
Languages English and some Spanish
Interests and Activities:
Computer Repair, management in all areas, maintenance in variety skills and able to learn in a timely matter in all assets of a company.
Hobbies:
Astronomy, painting, wood craft, building home structures and gardening.
Computer Skills
High computer skills, repair and operation. Knowledge in Microsoft Word and Adobe Acrobat. Networking skills
Summary
More than 20 years experience, hands-on skill in management of business projects, large scale customer service and maintenance, at a high level in service strategies. Exceptional project management capabilities, business communication, organizational and interpersonal skills with the capacity to increase productivity and profit margins in a fast paced demanding business environment.
Experience in the sales, management, customer service, doing maintenance and computer skills. Familiar with negotiating contracts with, venders, dealers and distributors. Able to prepare and manage excellent motivational and presentation, and be a great asset to your company.
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