Customer Service Sales
Resume:
Michelle Santiago
**** ******** ** ************ ** 19124 Apt. C
Cell (267) 333- 3017
Email: *.************@*****.***
EDUCATION:
Spring-ford High School, Royersford, Pa
Graduated from Southeastern High School.
EXPERIENCE:
Child care
2004 - Present
Provide child care for several families.
Attended child development classes at Spring-ford.
Volunteered in school daycare at Spring-ford.
Ensured fun and safe play environment.
Prepared snacks and lunches and cleaned up afterward.
Maintained schedule, including naps and outside play time.
Completed light house keeping duties, such as dishwashing and vacuuming.
Furniture Store:
2004 – 2005
Worked at Solano’s Furniture Store.
Provided assistance and advice to customers within the store.
Responsible for selling objects.
Organized store and stocked up new items.
Answered phone calls.
Waitress:
2006 – 2007
Escorted customers to their tables.
Took their orders.
Informed customers of daily specials.
Served food and beverages to customers.
Stocked service areas.
Cleaned tables and dishes.
Dollar tree:
October-2009- March-2010
Cashier
Customer service
Recovery- returning all items back to its proper place
Maintenance
Sales associates
Stocker
Don’s check cashing:
March-2010- July-2010
Teller
Customer Service
Cashing Checks
Money Orders
Money Grams
Bill Payments
Toys R Us:
November-2010- January-2011
Cashier
Sales Associate
Recovery
Maintenance
Stocker
Customer Service
Philadelphia Zoo Gift Shop
March 2011- July 2011
. Cashier
. Sales Assiciate
. Maintenance
. Stocker
. Customer Service
. Recovery
ACHIEVEMENTS:
Received CNA license in 2009.
Volunteered at Dear Meadows nursing home.
Provided bathing and care of patients.
Assisted patients with their everyday living necessities.
Certified in CPR in 2009.
SKILLS:
Cheerleading (being part of a team).
Perfect attendance and punctual.
Proficient with Microsoft word, Power point and the Internet.
Very good with kids.
Organized.
Caring, honest, loving and hard working.
Dedicated and loyal.
. Outstanding Customer Service.
Fast learner
Multitasked
Bilingual
References:
Available Upon Request
organization and planning skills
work management and prioritizing skills
verbal and written communication skills
problem solving ability
attention to detail
accuracy
flexibility
reliability
teamwork
answer phones and transfer to the appropriate staff member
take and distribute messages
greet public and clients and direct them to the correct staff member
coordinate messenger service
receive, sort and distribute incoming mail
monitor incoming emails and answer or forward as required
prepare outgoing mail for distribution
faxing, scanning and copying of documents
maintain office filing and storage systems
update and maintain databases such as mailing lists, contact lists and client information
retrieve information when requested
Contact this candidate