Sales Customer Service
Resume:
JoAnna Korkos P.O. Box ****, Petersburg, VA *****
***********@*******.***
Summary of Qualifications
More than eight years experience in the communications field including managing sales, public relations, client development, marketing and advertising. Superior project management skills from initial concept to implementation. Mastered the ability to communicate on various levels with corporate clients, directors, managers, graphic artists, media contacts and team members. Excel at creating, planning and managing events. Able to produce under pressure, meet deadlines and successfully manage multiple projects simultaneously.
Experience
Swaders Sports Park, 2009-Present
Corporate & Group Sales Manager for clients including Genworth Financial, Rolls-Royce, Comcast and Dominion Virginia Power
• Produced group sales in excess of $800,000, more than 15% of total revenue
• Doubled group sales year-over-year, 2009/2010
• Advise upper management on how to improve overall business practices
• Advise upper management on data reflecting consumer insights
• Create, organize and implement marketing plans
• Create, organize and implement all aspects of promotions
• Responsible for outside and inside sales
• Serve as Fort Lee Liaison, ensuring strong relationships
• Sole person responsible for networking in Central Virginia
• Create, execute and manage all event planning
• Manage and evaluate all marketing efforts
• Serve as point of contact for all donations and fundraising efforts
• Advise and train assistant/intern on sales, marketing and PR practices
• Mentor new associates as a “Life Coach” and guide
• Responsible for creation and evaluation of customer surveys and research
• Assist with employee recognition programs
• Assist with training staff
Hall & Partners Communication Architects, 2004-2009
Marketing Specialist for clients including Swaders Sports Park, Southside Regional Medical Center, Motley’s Auction Group and J.T. Morriss & Sons
• Developed and implemented all public relations efforts
• Responsible for key account management
• Organized all media placement
• Created and evaluated project quotes
• Created, wrote and proofed marketing proposals
• Responsible for proofing designs and copy
• Responsible for project management
• Responsible for copywriting
• Developed and implemented customer service strategies
Skills
• Exceptional written and verbal communication skills.
• Ability to effectively write for and present to different audiences.
• History of establishing and maintaining successful relationships with team members, media and clients.
• Knowledge of all aspects of the communications field.
• Proficient in MS Word, Excel, PowerPoint and Entourage.
• Knowledge of Adobe InDesign, Photoshop and Acrobat Professional. Proficient in OS X. Knowledge of MS Windows.
Education
Virginia Commonwealth University, 2005
B.S. Mass Communications
Public Relations Specialty
Professional Memberships
President, Business Networking International, Chapter 5802, 2010 - 2011
Vice Chairman, Richmond Motorcoach Network, 2010
Board Member, Southside YMCA, 2011 - Present
Chairman, Petersburg Chamber of Commerce Marketing Committee, 2011
Awards
Notable Networker, 2009, 2010, 2011
Contact this candidate