Project Manager

Fernando “Frank” Kramer Tel: 786-***-****

***** ** *** ******* *-mail – *********@*****.***

Miami, Florida 33177-1784

Profile Statement

Administrative professional with strong background in Information Technology and distinguished academic background in legal studies. Excellent oral and written communications skills with proven customer satisfaction record. Focused, results-oriented,team player with diligent work habits. Bilingual in both English and Español.

Employment

Montoya|Lopez, P.L., Miami, Florida 2007

Legal Assistant (internship).

Prepared affidavits, pleadings, legal correspondence, and organized and maintained documents in both electronic and paper form.

Communicated and met with clients and other professionals to discuss case details.

Gathered and analyzed facts and law of cases and searched public records.

Organized and updated case files electronically and in hard copy form.

Miami Dade Crime Stoppers, Inc., Miami, Florida 2005-2011

Assistant to Executive Director

Maintain & administer computer network including hardware, systems software, applications software, and all configurations.

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Provided support for program reporting requirements to funding agency

Purchasing/Research & Bid Solicitation

Program liaison to outside agencies

Information Technology Consulting, Inc., Miami, Florida 1996-2000

Assistant Network Administrator

Set-up and maintenance of groups and policies

Resolved ISP and LAN connectivity issues

Installation and configuration of PCs, applications, and peripherals

Hardware and software upgrades

Education

Miami-Dade College, Miami, Florida 2008

A.S., Legal Studies (American Bar Assoc. Approved Program)

Florida International University, Miami, Florida 1987

Bachelor of Business Administration, Finance

Miami-Dade Community College 1981

A.S., Business Administration

Certifications, Information Technology, and Video Production

Successfully completed CISCO CCNA academy and certification (valid JUN03-JUN06); CISCO ID CSCO10512931. Microsoft Certified Professional for NT4.0 LAN operating system. F.C.C. Amateur Radio License (Advanced Class). Commercial Drivers License, Class A (semi-tractor trailer with tanker and hazmat endorsements).

Extensively experienced with MS SBS 2010, MS Exchange Server 2007, the Windows 7 operating system, the full suite of MS Office 2010 applications (Outlook, Excel, Word, Powerpoint, Access), and Trend Micro anti-malware suite. Familiar with Quickbooks Premier for Non-Profits 2009.

Familiar with Apple's Op Sys X, iMovie, iTunes, and Final Cut Pro apps to edit promotional videos. Have filmed various interviews and B roll using professional grade video and lighting equipment for the web and for cctv.

Languages

Read, write, and speak fluently in both Spanish and English.

References

Richard Masten, Executive Director, Miami-Dade Crime Stoppers, 305-***-****

******@***.***

Jack Sullivan, Executive Director, retired, Miami-Dade Crime Stoppers, 423-***-****

************@*******.***

Patricia J. Thornburg, Secretary of the Board of Directors, Miami-Dade Crime Stoppers, 305-***-****

***********@***.***

Robert “Bob” Messer, Miami-Dade Crime Stoppers Board of Directors, 305-***-****

*******@***.***

R. “Bo” Boclair, Miami-Dade Police Dept. Crime Stoppers Unit, Operations Coordinator, 305-***-****

********@******************.***

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