Human Reources Specialist
Resume:
Dale V. Forward, PHR
**** ***** **** ****, *******, Texas 77086
QUALIFICATIONS PROFILE
A performance-driven human resource professional with a proven record of managing employee benefit programs.
* Health and Welfare Plans * COBRA Administration
* Knowledgeable of benefits laws * Excellent communication skills
* Team Leadership * Customer Service Driven
* FMLA * 40l(k) Plan
PROFESSIONAL EXPERIENCE
HARRIS COUNTY HOSPITAL DISTRICT Houston, Texas 2000 to 2007
BENEFITS COORDINATOR
Administered employee medical, dental, COBRA and life insurance plans for over 7,000 employees
and retirees. Collaborated closely with third party administrators to ensure plan compliance and resolve employee benefit issues. Recommended plan design changes to management. Conducted new hire orientation and coordinated annual enrollment. Managed unpaid leave of absence. Supervised the activities of two human resource assistants.
Key Accomplishments:
* Conducted a dependent eligibility audit which resulted in removing over 100 ineligible
dependents from the health plans, saving the company over $100,000 annually.
* Developed and implemented a Benefits Procedure Manual
* Streamlined department procedures resulting in an increase in efficiency.
* Assisted with the selection and implementation of new health plans.
* Honored with the Employee of the Quarter Award
DRILTECH MISSION MANUFACTURING CO. Houston, TEXAS 1992 to 1999
Human Resources Generalist (1994 to1999)
Managed a broad range of HR functions including benefit administration, defined contribution and defined benefit plans, recruitment, compensation, policies and procedures, training and development and employee benefit and personnel records.
Key Accomplishments:
* Developed and conducted in-house outplacement assistance program resulting
in 80% job placements.
* Led effort to implement consolidation of all USA benefits for three locations.
* Successfully represented company in an OFCC audit
* Jointly developed and distributed a Quarterly Benefits Newsletter
Dale V. Forward, PHR
Page 2
Human Resources Assistant (1992 to1994)
Administered employee benefits for two locations, screened and interviewed candidates, COBRA administration, conducted salary surveys and recommended salary range adjustments. Responsible for maintaining the Affirmative Action Program, preparing EE0-1 and VETS 100 reports, processed and paid insurance invoices, and coordinated all company social functions.
Key Accomplishments:
* Updated and distributed Benefits Manuals to all employees to comply with
current legislative changes.
* Developed and implemented a Wellness Program which grew to 70% participation.
* Identified and implemented tools that reduced health care cost by 23.6%.
* Negotiated long-term disability contract resulting in 74.8% savings to employees.
* Developed and implemented a Records Retention and Educational Assistance Policies
EDUCATION AND CREDENTIALS
Bachelor of Arts Degree, Sociology
Texas Southern University, Houston, Texas
CERTIFICATE AND PROFESSIONAL TRAINING
* PHR
* Certificate in Self-Directed Work Teams
* Leadership Training
* Human Resource Management Training
* Certificate in Administering Cafeteria Plans
PROFESSIONAL AFFILIATION
Human Resources Management Association
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