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Kathleen D Lacy

Phone: 713-***-****

**** ******* **** ******, ** 77346

**************@*****.***

OBJECTIVE:

Seeking association with a company that can benefit from my experiences as an Administrative Assistant with above organizational and communication skills and a better than average work ethic. Also to be able to hone new skills from that company and increase my abilities with new procedures as they are presented.

QUALIFICATIONS

Skilled and dedicated Executive Assistant with over 25 years experience coordinating, planning and supporting daily operational and administrative functions.

• Experience in providing support for executive-level staff; well versed in scheduling meetings, coordinating travel and managing staff as needed along with other essential tasks as presented.

• Ability to accurately complete reports, contracts and added support for activities with demanding time frames.

• Result oriented in supporting deadline-driven operations; able to identify goals and priorities and resolve issues as well having the ability to multitask if required.

• Proficient in Microsoft Office Suite (word, outlook, excel, windows; type 60-65 wpm with accuracy with 10 key ability.

Employment

October 2006 to present The Indiana Heart Hospital

Emergency Room Registration

• Work the Night/Night shift (10pm-8am) 7 days on and 7 days off

• Responsible for daily reports, scanning documents for Sovera and preparing documents for the next days shift

• Assisting patients coming thru the ER and registering them for ER procedures.

January 1998 thru May 2006 Pacers Sports & Entertainment

Scheduling/Production/Administrative Assistant

• Administrative Assistant for the VP of Facilities and the VP of Scheduling/Production as well as the Director of Safety and Security

• Responsibilities included maintaining Contracts for all events, scheduling and maintaining calendars for all meetings, making travel arrangements for the VP’s and/or Event Coordinators, booking all meetings in the building as well as numerous other duties as presented on a daily basis.

• Hostess for the Celebration Suite lounge at all home games.

1982 thru present Ticketmaster experience

Worked directly for Ticketmaster under the supervision of Terry Barnes and Shirley Alexander. Learned the TM system, worked at several venues in the Indianapolis area as ticket seller, ticket office assistant and assistant ticket office assistant manager at the Murat Theatre in Indianapolis. Very proficient in maintaining ticket office, reconcilitation of cash drawers and banks, ticket sellers, bank deposits and reports.

REFERENCES:

Robert Davids – The Indiana Heart Hospital

Bonnie Southers – Simon Property Group

Rick Fuson – Pacers Sports & Entertainment

Marlene Gaddis – Indiana State Fair

Terry Barnes – Ticketmaster/LA

Professional memberships/professional development

National Notary Association

National Association for Executive Secretaries

Executive Assistant Seminar

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