Customer Service Quality Assurance
Resume:
Sidna Griffith
El Monte, CA*****
*****.********@*****.***
Objective: To obtain a Histotechnician position
SUMMARY OF QUALIFICATIONS
Performance of routine H&E and special stains manual and automated
Preparation of reagents and special stains solutions
Embed, cut, and stain biopsy and surgical specimen
Knowledge in Quality Control and Quality Assurance procedures
Proper documentation for slides and blocks
Operation of laboratory instrumentation and troubleshooting
Experience with frozen sections and bone tissue
Excellent interpersonal skills, a committed team player
Detail-oriented with good problem solving and analytical skills
EDUCATION/AFFILIATION
A.S., Histotechnology – Mt. San Antonio College Walnut, CA – June 2012
Overall G.P.A. 3.6
Mt. San Antonio College Honor Program, Walnut CA
Leader Pre-Histo section/ Caduceus Club
Experience & Skills
February 2012 - Present Mt. San Antonio College Walnut, CA
Student Assistant
• Assist Students with Histology techniques
• Perform microtomy for student laboratory
Histology Related Experience
Clinical Rotation
January 2012 – February 2012 UCLA Medical Center Westwood, CA
• Performed microtomy and embedding on biopsy and surgical specimen
• Performed routine H&E, manual special stain, and automated special stain (ventana)
• Processed tissue on VIP and Microwave Processor (Express 120)
July 2011 – August 2011 Sakura Finetek Torrance, CA
• Performed microtomy and embedding in different types of tissue
• Performed routine H&E, manual special stain
• Process tissue on VIP and Microwave Processor (Express 120)
1998 – 1999 Man Power Human Resources Sao Paulo, SP
Telemarketing for American Express
• Provided Excellent Customer Service
• Resolved customer issues & concerns
• Authorized and ordered credit cards
1994 – 1998 SIM Ibirapuera de Medicina S/A Sao Paulo, SP
Inventory Supervisor
• Ordered medical, office and cleaning supplies
• Organized meetings and organization of warehouse
• Trained of employees and evaluated employees
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