Manager Technician

Chris A. Engledow

**** ******* **** 404-***-****

Villa Rica GA, 30180 ********@*******.***

Service Manager

PROFILE A seasoned professional leader with a proven ability to maintain and motivate staff while exceeding productivity, company goals and quality standards:

• Trains and maintains staff in order to provide a safe, secure and legal work environment

• Accomplishes staff results by planning, monitoring and leading

• Exceeds company quality and production goals consistently

• In depth education for continuous personal ability and growth

• Passion for team work in order to accomplish results as needed

EMPLOYMENT

1997 – Present Manager of Service Department Operations Nextran Truck Center

Class “ A” Technician repairing all makes and models of trucks. Promoted to

Shop Foreman 1/99. Responsible for all shop functions and supervision of all

Technicians. Served as Service Manager from 11/00 until 5/01 while company

was being restructured. Nextran Truck Center purchased Mack Sales Of

Atlanta in October of 2001.

1995 – 1997 Lead Technician/Shop Foreman SilverEagle Transport

Responsible for the Maintenance, repair, and overhaul of 60 terminal trucks, plus Line Haul trucks and trailers.

1992 – 1995 Shift Supervisor Sanifill/Laidlaw Waste Systems

Shift Supervisor, Maintain, repair, and overhaul trucks and Hydraulic systems.

1990 – 1992 Lead Technician Laidlaw Waste Systems

Engine, Transmission, and Hydraulic System overhauls.

Transferred to Laidlaw in Austell GA.

1990 – 1990 Technician Johnny’s Truck Service

Performed major and minor repairs to trucks and trailers.

1986 – 1990 Engineman 2nd Class, and Leading Petty Officer of Auxiliaries United States Navy

Division aboard the USS MOOSEBRUGGER (DD-980)

Supervised in the preventive maintenance and repair of water born diesel engines, electro/hydraulic equipment, pumps, distillation plants, compressors and purifiers.

Naval Recognition: Naval Commendation Medal.

EDUCATION

Education:

1984 Industrial Cooperative Training. Kilgore High School. Kilgore, Texas.

1985 Texas State Technical Institute. Heavy Truck Mechanics. Waco, Texas.

1987 Engineman Class “A” School. Naval Training Center. Great Lakes, Michigan.

1987 Engineman Class “C” School. Naval Training Center. San Diego, California.

(Auxiliaries, Hydraulics, Distilling Plants, Air Compressors).

1988 Engineman Class “C” School. Naval Training Center. Norfolk, Virginia

(Heating, A/C, Refrigeration).

TRAINING

1985 Mack Trucks, Inc. Transmissions, Carriers, Drivelines.

1986 Mack Trucks, Inc. Power Steering, Suspension and Alignment.

1995 Midland-Grau, Certified Brake Inspector

1996 Mack University: Mack Trucks, Inc. V-MAC SYSTEM.

1996 Haldex Automatic Brake Adjusters, Installation and maintenance

1997 Freightliner Electrical Troubleshooting

1997 Mack University. Mack Trucks, Inc. Mack Brake System.

1998 EATON Autoshift/AutoSelect Transmission

1998 Mack University. Mack Trucks, Inc. 6-Cylinder Diesel Engine Certification.

1999 Mack University. Mack Trucks, Inc. Electrical Service Overview.

1999 Meritor Brake Maintenance.

2000 Mack University. Mack Trucks, Inc. Dual Brake System.

2000 EATON Autoshift Gen II

2000 Mack University. Mack Trucks, Inc. Failure Analysis.

2000 Mack University. Mack Trucks, Inc. Truck Warranty Class.

2005 Service Advisor Customer Communications.

2006 Warranty Policy Review

2006 MNP07 Mack Introduction to the Mack MP7 and MP8 Engines

2007 M4b Mack V-MAC Advanced Diagnostics (DT)

2009 Mack MP7 & MP8 Engines (M1)

2010 Mack 2010 Emissions Technology

2011 Engine Overhaul (M1/V20)

2011 ATD - Service Operations Management

2011 Advanced Diagnostics (M4b / V00)

CERTIFICATIONS

1982 Commercial Drivers License. (GA)

1991 ASE Master Medium/Heavy Truck Technician.

1996 Recertified ASE Master Medium/Heavy Truck Technician.

1996 Heating and Air Conditioning

2009 Mack Certified Master Technician

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