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Sales Customer Service

Location:
Minneapolis, MN, 55422
Posted:
July 05, 2012

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Resume:

EDUCATION

University of Minnesota-Twin Cities

May, 2002

Bachelor of Arts in Advertising from the School of Journalism and Mass Communications

Coaching Minor

PROFESSIONAL EXPERIENCE

DecoPac, Inc.

Anoka, MN

Assistant Marketing Manager 2010-Current

Manage design, development and marketing of standard, seasonal, candles, wedding, baby and basic bakery supply product lines. Total business $40M

Research trends, review competitive analysis and historical sales data to determine product line plans

Work cross-functionally with sales, purchasing and finance department to determine item projections and forecasting

Plan and execute comprehensive marketing communication plan for standard and seasonal lines in support of corporate initiatives and strategic marketing objectives

Initiate product line design and development requests from creative department

Lead development of product designs with suppliers

Request and review supplier quotes negotiating as needed to meet cost guidelines

Monitor production and shipping schedule timing to meet in stock dates

Prepare products for photo shoot, line reviews and sales presentations

Drive flyer layout, content and marketing message and proof final routing for accuracy prior to print

Product and category expert sales and customer service training and sales presentations

PORTU-SUNBERG MARKETING

Minneapolis, MN

Account Manager 2006-2010

Key contact for customers, vendors, stores and guests for key accounts

Strategize and execute product development with vendors and overseas partners for key accounts

Prepare presentations for line reviews including the compiling of historical sales data, competitive product market analysis and trend information

Ongoing competitive retail analysis consisting of trend shopping for new designs, ideas and items for products within territory, compiling into meaningful presentation for vendors and buyers

Create merchandising strategies and vendor product presentations for buyers

Program finalization including product and packaging approvals, item set-up and forecasting

Sales analysis, order tracking, customer order management and shipping tracking

60% territory sales growth in 2008 to $33 Million from previous year

TARGET CORPORATION

Headquarters- Minneapolis, MN

Sr. Product Coordinator 2002- 2006

Assisted Buyer, Product Design and Development and Target Sourcing Services teams in product development execution with vendors; Communicated product development strategies and designs with vendors and managed product through to execution

Manage all Target Marketing packaging projects in conjunction with Packaging Associate; Request vendor packaging inserts, hang-tags and proof information for accuracy prior to vendor production and shipping

Execute daily sample management processes including, sample tracking/requests, sample management, color processes, vendor compliance website maintenance, guest services issues and verify shipping assortment packs

Prepare and set vendor product for line reviews, planograming, imaging, packaging mock-ups, and smart labeling

SKILLS

Proficient with Microsoft Word, Excel, PowerPoint, Outlook and Publisher

Working knowledge of Adobe PhotoShop, QuarkXPress

Awards, Accomplishments & Internships

University of Minnesota Swimming and Diving Booster Club Treasurer-Current

Minnesota Thunder Professional Soccer Team, Promotions Intern-2001

Fox Sports Net Advertising Sales Intern-2000

1997-2001 University of Minnesota Women’s Swimming Athletic Scholarship

1997-2001 University of Minnesota Women’s Swimming Varsity Letter Winner

2001 Women’s Varsity Rowing Letter Winner

1999 Dorthy L. Sheppard Athletic Swimming Scholarship

1999 & 2000 Swimming Team Big Ten Champions

1998-1999 University of Minnesota Dean’s List

1998-1999 University of Minnesota Women’s Swimming Patty Berg Academic Award

REFERENCES

Sharon Lee, Supervisor Reference, Target Corporation

Ph: 612-***-**** *********@*****.***

Ashley Henjum, Peer Reference, Portu-Sunberg

Ph: 484-***-**** ******.******@*****.***

Nikki Bartz, Account Reference, Agio International

Ph: 612-***-**** ******@*******.***



Contact this candidate