Switchboard, Medical Secretary, Customer Service
Resume:
Dear Ma'am or Sir,
I would like to introduce myself, my name is Kimberly Sipe. Attached you will
find my two resumes. For the past eight years I have been a massage therapist, but have
had other jobs to supplement my income. I have left the massage field and want to pursue
other careers. I have worked in the customer service and medical fields for many years
and feel like I would be a very valuable asset to your company. I am looking
for a job that challenge me and would like the opportunity to speak with you.
Thank you,
Kimberly Sipe
2337 4th St NE 828-***-****
Hickory, NC 28601 *******@*****.***
Kimberly Sipe
Professional
Experience
2003-2008 Rock Barn Spa Conover, NC
Massage Therapist & Massage Therapist Trainer
From 2004-2007 I trained new therapists on all modalities
Massaged spa guests
Had various speaking engagements concerning Rock Barn Spa
Appeared in Rock Barn commercials and on “Where in the World is
Larry Sprinkle” on Channel 6 from Charlotte
Make house calls to Nascar driver and his wife
2004-2005 Natural Touch Massage School Hickory, NC
Instructor
Taught Anatomy & Physiology I & II
2001- Now
Infant Massage Instructor
Teach parents how to massage their babies to promote a better bond
Worked with Smart Start in Alexander County with teens from
Alexander Central High School
Taught classes with MOPS (Mothers of Pre-Schoolers)
2001-2003 Salon Millenia & Day Spa Hickory, NC
Massage Therapist
Massaged guests
Education SE School of Neuromuscular & Massage Therapy Charlotte, NC
Graduated March 2000
North Carolina Licensed Massage & Bodywork Therapist #2410
Certifications Reflexology, Deep Tissue, Hot Stone, Massage Cupping, Pregnancy Massage,
Infant Massage Instructor, Reiki, Ionithermie
In 2006 another therapist and myself drove to Biloxi, Mississippi after Hurricane Katrina
for three days to offer chair massage to volunteers and displaced people and to donate food and
water we had collected from family, friends and co-workers.
2337 4th St NE 828-***-****
Hickory, NC 28601 *******@*****.***
Kimberly Sipe
Professional
Experience 2009-Now Convergys Hickory, NC
Customer Service Representing
Inbound Call Center assisting customers will billing &
Operational problems with their accounts & phones
2002-2005 Frye Regional Medical Center Hickory, NC
Switchboard Operator
Answer multiple lines; receive inquires and provide information or refer
inquiries or messages to appropriate personnel, departments or agencies
Extremely productive in a high volume, high stress environment
Accurate, efficient and detail oriented
Strong written and oral communication skills
2000-2001 Piedmont Urgent Care of NC Hickory, NC
Front Desk / Inventory
Actively involved in all phases of setting up a private health facility
Designed all company documents
Responsible for phones, scheduling appointments, computing, filing
Medical billing, data entry and medical transcribing
Maintained and ordered all medical supplies
1998-2001 Frye Regional Medical Center Hickory, NC
Trauma Registrar
Created a computerized customer database for Frye to link with
The American Trauma Society
Generated monthly reports utilizing both spreadsheet and graphics programs
Attended regular state & national American Trauma Society meetings
representing FRMC
1998 Frye Regional Medical Center Hickory, NC
Information System Trainer
One of ten people in the hospital chosen to train the entire hospital staff
on the new computer system
1992-1999 Frye Regional Medical Center Hickory, NC
Emergency Room Secretary/ Tech
Excellent interpersonal skills, phone manner and office etiquette
Responsible for new employee training
Self-motivated, resourceful and reliable under pressure
Medical terminology, insurance billing, medical transcription knowledge
1992-19995 A Better Answering Service Hickory, NC
Switchboard Operator Supervisor/ Customer Service/ Sales
Accustomed to working in fast paced environments with the ability to think
quickly and successfully handle difficult clients
Ability to work well with others in both supervisory or support staff roles
Contact this candidate