SUMMARY: Comprehensive experience as an administrative assistant with great program management skills. Provide administrative support to executive director to achieve successful bottom line results. Professional, proficient, detail oriented, organized, and analytical, with exceptional writing experience.

SKILLS: Keyboarding, Advanced MS Word, Excel, PowerPoint, Outlook, Publisher, Basic QuickBooks, Basic Access, Internet Explorer, Website Maintenance, Data Entry, Mail Merge, Proofreading, Medical Terminology, ICD-9, CPT Coding, Typing 60 wpm

EXPERIENCE:

3/06 – 9/11 STARTFRESH NY New York, NY

Administrative Assistant/Program Manager

• Heavy phone contact with Executive Directors and Supervisors of shelters for training class recruitment.

• Compiled and maintained mailing lists, correspondence, spreadsheets, presentations, business cards, flyers, and ads.

• Administrative support for Executive Director, Recruitment Specialist, & Job Developer

• Wrote, implemented and managed Computer Literacy, Customer Service, & Executive Secretary/Administrative Assistant adult programs. Designed training brochure and training materials.

• Designed recruitment presentations and wrote curriculum overviews.

• Extensive use of MS Word, Excel, PowerPoint, Publisher, and Outlook (Spreadsheets, Letters, Memos, Mail Merge, Presentations, and Reports.

8/03 – 12/05 Career Institute of Health & Technology Brooklyn, NY

Instructor Assistant

• Stand in instructor for computer applications, keyboarding, medical billing and terminology classes.

• Assisted instructor and students with classroom materials and related software programs and assignments, and resolved computer program issues.

7/02 – 6/03 BET Design Studio New York, NY

Receptionist/Administrative Assistant

• Welcomed prospective clients, distributed calls, mail, office supplies, and promotional items.

• Travel arrangements, conference call scheduling and office supply inventory control.

• Prepared letters, memos and spreadsheets. Created and maintained mailing lists.

2/00 – 5/02 Mark Krueger & Associates, Inc. New York, NY

Administrative Assistant/Research Asst.

• Support for President, VP, Accounts Manager and Research Director.

• Travel arrangements, conference call scheduling and prepared conference room for meetings.

• Internet research, preparation and assembly of meeting materials, medical information books, and physician profile booklets.

• Heavy phone contact with physicians, advocacy groups, vendors, travel agents, and company associates.

• Maintained electronic contact lists and mailing lists. Maintained and stored documents on company intranet.

• Created presentation from meeting minutes and used Mail Merge for distribution.

• Prepared letters, spreadsheets, and memos. Maintained hard files, inventory control, copying, and faxing.

EDUCATION:

8/03 – 12/03 American Intercontinental University Online Buckhead, GA

Business Administration/Information Systems – AAS Program – Rec’d AAS Degree

10/02 – 6/03 Career Institute of Health & Technology Brooklyn, NY

Medical Billing/Office Technology – Rec’d Diploma –MOUS Certified

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