Customer Service High School

LEIGH CORY

**** ******* **** ****, ***. *, Holland, Michigan 49424

616-***-**** 616-***-**** *.*******@*****.***

OBJECTIVE:

Seeking a challenging and rewarding office position where I can benefit my employer by utilizing my experience and skills.

QUALIFICATIONS:

• Ability to type 80 words per minute

• Knowledge of Microsoft Office programs

• Effective customer service skills

• Experience training new employees

• Ability to operate a multi-line telephone

• Available to work a flexible schedule

• Detail oriented

• Strong work ethics

VOLUNTEER EXPERIENCE:

Lakeshore Habitat for Humanity Holland, Michigan

• Creating spreadsheets, transferring calls, providing customer service, answering customer inquiries, sorting mail, filing, and completing data entry and customer verification.

WORK HISTORY:

ManPower Temporary Services Zeeland, Michigan

• ASSEMBLY WORKER: Assembled and sorted small parts, performed function testing, programmed computer chips, and packaged items for shipping.

Key Personnel Holland, Michigan

Challenge Manufacturing Holland, Michigan

ManPower Temporary Services Zeeland, Michigan

• QUALITY CONTROL INSPECTOR: Assembled, tested, and inspected parts; documented machine error, loss time, and scrap rate.

Invensys Appliance Controls Holland, Michigan

• SOLDER SPECIALIST: Prepped and programmed micros, computer chips, and weekly and yearly inventory.

Leisure Estates/Village Mobile Home Community Holland, Michigan

• PARK SECRETARY: Completed data entry, filing, billing, incoming and outgoing telephone calls, and credit and history checks; organized and prepared for events; prepared and sent mass mailings; received customers and resolved any issues presented.

EDUCATION:

Thompson M-TEC Holland, Michigan

Office Specialist Certificate

Muskegon Community College Muskegon, Michigan

Associate Degree in Applied Science

Shelby High School Shelby, Michigan

High School Diploma Received

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