April N. Wood
Medina, TN *8355
Education: 2002 Graduate of Tennessee Technology Center Paris, TN
Program: Business Systems Technology
Diploma: Executive Administrative Assistant / Management
Courses taken:
Windows 95-03, XP Keyboarding
Ten Key / Data Entry Advanced Keyboarding
Business Math Business Communications
Publisher Quick Books
Microsoft Word I, II Records Management
Excel I, II Business Letter Writing
Access I, II Work Place Ethics
Integrated Business Transcription
Power Point I, II (general, medical, legal)
Web Page Design Microcomputer Spreadsheet
Professional Experience:
2007-2008 Portfolio Recovery Associates Jackson, TN
Position: Collections Lead / Management
Responsibilities:
General Collections Legal Collections
Investigation Payment Arrangements
Business Letter Writing Data Entry
Assist Employees Exceeded Production Weekly Meetings Monthly Meetings Monitor Employees Accounts Payable
2004-2006 Camden Castings Camden, TN
Position: Office Manager
Responsibilities:
Data Entry Troubleshooting
Payroll Bookkeeping
Business Letter Writing General Office Work
Monitor Employees Collections
Accounts Payable Accounts Receivable
2003-2004 Terry J. Leonard, Esq. Camden, TN
Position: Legal Assistant
Responsibilities:
Business Letter Writing Meet with Clients
Troubleshooting Bookkeeping
Transcription Medical Records
Data Entry Draft Law Suits
Answer Multiple Phones General Office Work
Collections Payment Arrangements
2002-2003 Benton County Court House Camden, TN
Position: Deputy Clerk / Collections
Responsibilities:
Court Work Collections
Business Letter Writing Investigation
Payment Arrangements Special Court Sets
Transcription Bookkeeping
Payment Appointments Data Entry
Answer Multiple Phones General Office Work
1999-2002 World Group Bruceton, TN
Position: Team Manager
Responsibilities:
Train New Employees Monitor Employees
Switch Board Customer Service
Time Management Data Entry
General Office Work Troubleshooting
Assist Employees Weekly Meetings
Accounts Payable Accounts Receivable
Payroll Business Letter Writing
References: Available Upon Request
NOTARY PUBLIC FOR STATE OF TENNESSEE
Terry Hudson, Circuit Court Clerk Terry J. Leonard, Esq.
Benton County Court House Attorney at Law
731-***-**** (731) 584- 0354
Kevin Wilson Steve Conner
Portfolio Recovery Associates Camden Castings