Joshua Adam Brown

Joshua Brown

**** ***** ****** **.

Charlotte, NC 28269

Cell: 336-***-****

Email: ******.****.*****@*****.***

SUMMARY:

College degreed professional with experience in the hospitality, transport, and construction industries with expertise in customer service, training and operational efficiency and a proven track record of success.

EDUCATION:

2007 North Carolina State University Raleigh, NC

• B.S., Agriculture Business Management

• Minor in Economics with a focus on Agricultural Economic Policy

• Financed entire education

EXPERIENCE:

2008 Carolina Beer and Beverage Mooresville, NC

Quality Assurance Manager

• Handled customer requests in a timely and productive manner

• Produced, tested and approved of products to be sent to market

2008 Guy M. Turner/Turner Transport Greensboro, NC

Terminal Manager-in-Training

• Managed heavy rigging projects for Virginia Power, Georgia Power, and various smaller companies that required rigging work to be done

• Ordered permits for each load, for each state and municipality the load would travel across

• Allocated proper advancements in funds for the staff of Turner Transport

2003 - 2007 Ham’s Restaurants Greensboro, NC

Corporate trainer/Bartender/ Server

• Trained managers, and hourly employees in 7 new stores to successfully open restaurants in new markets.

• Implemented new training techniques for each sector of the restaurant to make learning the Ham’s way of business more worker friendly

• Trained individuals on a one-on-one basis how to carry out the duties required of a server, bartender, and kitchen expediter

• As a bartender and server, maintained the highest customer satisfaction, earning Employee of the Month awards in July of 2004

2002 – 2004 Plantation North Greensboro, NC

Landscape/Construction Apprentice

• Managed the upkeep of 25 very high scale properties, one featured in Southern Living Magazine

• Handled customer requests for new services and ensured satisfaction with existing accounts

• Installed brick pavers, patios, rock walls, waterfalls, and ponds and gleaned the use of tools associated

2002-2004 Greensboro Generals/Prowlers Greensboro, NC

Professional Sports Internship

• Increased ticket sales through cold-calling, community events, and seeking corporate sponsorship

• Enhanced fan experience by involving them in the entertainment during the game

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