Sales Manager

Rick A. Garlick

**** ********* ******, ********, ** 49071

H: 269-***-**** C: 269-***-**** email: ***********@****.***

Highly motivated business management professional and current MBA student with over 20 years of sales and business management experience. I possess many skills including business development, strategic analysis, competitive positioning and planning. I have been a program director that generated a positive contribution margin in the first year of business. I have other achievements that I would be pleased to present.

Professional Experience

Program Director, National Healing Corporation, Allegan, MI 2009-2011

Responsibilities included overseeing operations, personnel, budget, reimbursement, quality management, marketing and sales.

Highlights:

Achieved a 13% contribution margin in first year of business

YTD sales and revenue for 2010 were surpassed by June 2011.

Persuaded Regional Director to compare sales activities of all Program Directors in an effort to increase regional wound care visits.

Special Representative, George S. May International, MI 2009

Developed call plans which involved working directly with presidents and owners of small and medium sized businesses. Services were introduced and owners convinced to investigate ways to make their businesses more profitable. Secured the agreement to have the client’s business undergo a preliminary survey of operations. Position was 100% commission.

Highlights:

Closed a sale the first day in territory.

Closed one to two sales per week.

District Sales Manager, AstraZeneca, MI and IN 2003-2009

Formulated and executed strategic sales and marketing plans for three major products. Coached and mentored sales reps on sales analysis, sales techniques and pragmatic business decision making. Evaluated individual career development paths and coached to career success. Managed projects and communication across vertical and horizontal levels of the organization. Hired and disciplined employees as needed.

Highlights:

Led 4 of 5 territories to rank in top 5 in region with strategies being adopted regionally the following year.

Aided brand team in developing marketing piece to aid sales force.

Selected to lead strategic planning for Symbicort prior to launch.

Only field manager nationally to be selected to attend Symbicort launch to Thoracic Surgeons and Pulmonologists.

Tapped to lead local training and mentor other district managers on team coaching.

Executive Professional Development Trainer, Merck & Company, PA 2002-2003

Led and managed on-line training programs for tenured representatives. Trained trainers on technology for online classrooms. Supervised and evaluated trainers. Prepared trainers for national events. Educated and mentored new sales reps on product and sales skills and hospital approaching techniques. Liaison between sales training, legal and companywide departments.

Highlights:

Evolved Centra training program for tenured reps, including scheduling of trainers and representatives; recommended and co-built online remote and training initiative saving Merck & Co. over $1 million.

Co-developed, launched and delivered Hospital Milestone and PDS System.

Co-designed and managed Hospital Tablet Basic Training.

Sole trainer to train trainers from Europe and Middle East in Madrid, Spain.

Oversaw Merck’s first Oncology Training Program.

Additional Professional Experience

Professional Development Trainer, Merck & Co., PA

Institutional Representative, Merck & Co., IN

Senior Professional Institutional Representative, Hoechst Marion Roussel, IN

Professional Medical Representative, Marion Merrell Dow, MI

Awards and Recognition

Recipient of the Allegan General Hospital Foundation Academic Scholarship (x2)

Star Award for exemplifying Allegan General Hospitals Behavioral Standards

Onco Award for leading Merck’s first Oncology Representative training

Ring Award for sales in 7 of 10 years, including 5 consecutive years

Regional Legend Sales Award Runner-Up, Hospital Sales

National Fast Start Award, Runner-Up, Hospital Sales

National Fast Start Award, Runner-Up, Field Sales

Education

Bachelor of Science – Sports Medicine

Central Michigan University, Mt. Pleasant, MI

Graduate Courses: Physical Education and Athletic Training

Western Michigan University, Kalamazoo, MI

Masters of Business Administration, emphasis in Organizational Leadership

Norwich University, Northfield, VT

Projected Graduation Date: June 2012

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