Manager Marketing

MICHAEL HELD

**********@****.***

678-***-****

EDUCATION Bachelors of Science in History

Minor in Business Management

University of Tennessee, Knoxville, 1980

Holiday Inn University, 1981

Memphis, TN

Trained in all aspects of hotel management

CERTIFICATION

Front desk, Guest Services, Hospitality, Audit, Manager On Duty, Food and Beverage

SELECTED EXPERIENCE

2009 to 2011 Open Hearth

Night Manager &Marketing

Gatlinburg, TN

2007 to 2009 Augusta Hospitality Hotels

Regional Marketing Director

Best Western, Comfort Suites, Travel Lodge, Motel 6

Marketing for aforementioned hotels

2005 to 2007 Marketing Director/part-time Resident Manager

Tara Inn & Suites, Jonesboro,Ga

Brought in over 150 commercial accounts

2001 to 2005 General Manager

Howard Johnsons Delk Road Atlanta, Ga

150 Rooms Proper

1990 to 1999 Executive Sports Producer

Sports South, TBS, CNN, CNN Radio

1988 to 1990 Public Relations Director

Executed established company policies

Implemented sales and marketing strategies that help increase revenue by 50%

Chattanooga Choo Choo Hotel and Resort

1983 to1985 Resident Manager

Night MOD

Sheraton Emory, Atlanta, GA

1981 to 1983 Holiday Inn, Trinity Lane, Nashville, TN

Managing Training, Front Desk, Night Audit, F&B

Guest Service Jobs:

1974 to 1975 (Summer) Bellman, Hotel Intercontinental, Barranquila, Columbia, SA

1978 to 1979 (Summer) Bellman, Sheraton Gatlinburg, TN

1999 to 2001 Guest Services, Airport Hilton, Knoxville, TN

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