call center agent, customer service
Resume:
Mary H. Witt
Bean Station Tn ****8
*********@*****.***
Objective
To attain a position that will utilize my talents while allowing me to learn new skills.
Qualifications
I have vast experience working in an office environment performing many clerical duties as well as management experience and various customer service responsibilities. I also have excellent communication skills and the ability to work well with others.
Work History
May 2011- Feb 2012 Kohl’s Dept. Store
Ad Set Team- updated sales
November 2010-March 2011 Bluegrass Cellular
Sales Associate-Customer Service, bill payments, and sales
Oct 2009-July 2010 Sykes Enterprises - Business Care Call Center agent
Answer customer calls and assist with their billing issues, changes in the acct. while maintaining
efficient time management
Sept 2007-May 2009 Best Western General Nelson Inn - Front desk sales representative
Greeting guests, answering phone calls, taking sales reservations, managing the cash register, receiving cash, checks, debit cards and charge payments
April 2004-Jan 2007 Clayton Homes Manufacturing - Receptionist Customer Service
Greeting customers, operating switchboard, directing clients to sales representative, assisting sales executives, human resource assistant
Jan 2001-May 2003 Fireside Florist - Floral Designer
Customer Service, Sales, designing floral arrangements, taking deliveries, placing orders, inventory of stock, cashier.
March 1991-May 1996 Cumberland Motel- Front Desk Manager
Employee scheduling, payroll, Customer Service, ordering supplies, managed switchboard, managed cash drawer, prepared nightly deposits, room inspection
Aug 1980-Jan 1991 Harlan County Board of Education-Food Service
Office secretary, cafeteria secretary, monthly reports, approved time sheets, pre-cost meals, managed cash drawer, inventory
References
Belinda McDowell 606-***-****
Liz Smith 502-***-****
Robin Fortune 270-***-****
Contact this candidate