Margaret R Avila
***** **** **** **, ********, CA 92592
I have recently relocated to the Temecula area. I am looking for a opportunity that will provide a learning,
friendly, family oriented and stable environment. Flexible and willing to improve and expand my current skills.
Previously held the position of Personal Banker for 5 years with a total of 12 years experience in the banking
industry. I was promoted to the Personal Banker position from Teller as a result of being a motivated individual
with demonstrated proficiency in listening to clients needs and formulating an action plan to achieve results.
Known for honesty, integrity and a genuine passion for achieving goals for self and others. Interface seamlessly
with others from all levels, backgrounds and cultures. Respected for maintaining a professional and positive
demeanor, regardless of the situation. I am a fast learner and eager to advancements if the opportunity presents
Sept. 2011 to Mar. 2012
A Rose by Any Other Name Floral Designs, Calimesa CA. - Owned and operated home business designing floral
creations for everyday arrangements, weddings/events. Attended and operated business booths at bridal shows,
wedding events, and networking mixers. Member of the Business Networking International group (BNI) and
attended weekly meetings. Provided consultations,created contracts, estimates and order lists for all events.
Oct. 1999 to Sept. 2011
Chase Bank, Yucaipa CA. - Held the position of Teller advancing to Senior Teller prior to being promoted to
the position of Personal Banker. I have a knack for dealing tactfully and effectively with customers and
management while focusing on the customers immediate needs with a long term successful relationship in mind.
Pride in relationships with clients and colleges, educating them in matters of finance and banking options.
Patience when listening not only to my clients but colleagues to be more accountable, efficient and
understanding in my position. Open to positive criticism and suggestions from the management team to become
a better employee. Knowledgeable in fraud claims, opening and saving personal/business/Trust and estate
accounts. Prospecting and setting appointments for myself and branch partners. Successfully navigated clients
and colleagues through large bank conversion. Volunteered for company sponsored community or public
speaking events when available. Possess California Notary Commission through National Notary Association.
Working knowledge of Microsoft Word, Outlook, Excel and possess excellent 10-key abilitis. Able to muti-task
in fast pace environment. Knowledge of intake and process of home equity loans.Team oriented/willing to go
the extra mile to make the business more successful.
H.S. Diploma, General Education
Esperanza High School
California Notary Commission, National Notary Association, Riverside CA. 2011 to 2016
Business Network International (BNI) - Network of Small business owners