Customer Service High School

Profile

A self-motivated and resourceful high school graduate

who is seeking a demanding role in a major company.

Excellent communication, presentation and negotation skills,

interpersonal and analytical capabilites, with

a reputation of being a hard working individual with

excellent customer service skills. Driven to succeed and attain targets.

Eduation

Osbourn High School, Manassas,Va

High School Diploma, June 2009

Professional Experience

Panera Bread, Manassas,Va

Associate/Associate Trainer

Handle and resolve any and all customer issues.

Process and fill all customers orders.

Assist in the training of all newly hired associates.

Provide feedback to all new hires regarding training.

Assist in daily cafe operations including cashier, sandwich making, barista, etc.

Take, process and prepare all phone, fax and in-cafe customer orders.

Attended training classes and maintained Associate Trainer Certification.

Operated POS, Cash register, and customer loyalty card system.

Provide great customer service for all new and returned customers.

Technical Skills

Microsoft Office Suite, Internet Explorer, Micros POS, Iris POS, 70 WPM, Windows 95,

2000 and XP.

References

Available upon request

Contact this candidate