Customer Service - Sales

Kim Wilson

*** **** ******* ***** ******

Pearland, Texas 77584

(H) 713-***-**** (C) 713-***-****

**********@*****.***

Objective: Customer Service Representative with Sales Experience

Summary of Skills:

• 10 years experience in Customer Service

• 10 years of Research Data /Document Review

• Clerical Skills: creating, maintaining files, order entry, processed rental agreements, typing

• Type 70 wpm

• Microsoft Word

• Microsoft PowerPoint

• Data-entry 10-key

• Call Center / SAP software

Summary of Experience:

• Fourteen years of Customer Service oriented positions

• Sales Presentations/Document Preparation/Research

• Customer Correspondence

• Sales (met and exceeded all goals)

• Ability to “Cross Sell” and “Sell Up”

Job History:

2010 The O Factor Houston, TX

Accreditation Specialist

2007-2010 Better Business Bureau Houston, TX

Accreditation Specialist

2005-2006 Western Southern Financial Group Houston, TX

Health/Life Insurance Agent

2002-2004 JP Morgan Chase Bank Houston, TX

Loan Advisor

1996-2000 Enterprise Rent A Car Houston, TX

Customer Care – Call Center

Education:

2010-2011 Professional Careers Institute Houston, TX

Legal Assistant Certificate of Completion

Contact this candidate